Customers today expect brands to protect their data while offering the best user experience. Merchants have to adopt AI-based tools to strike the right balance to deter fraud without turning away loyal customers. Here are a few tips on how to approach the privacy, data fraud, and customer experience equation

Payment experience and brand loyalty are closely linked. Seamless payments can make a big difference to brands that want to stay relevant in these post-COVID times. Read more on the 5 rules of engagement to design a payment experience that boosts customer loyalty. Also, learn why customer loyalty is important.

Payments can be a daunting affair if you are a new business that is just starting out. Partners and suppliers expect, quicker payments. For a small business selling online, Asking the right questions can help you use payments more efficiently and with massive gains. If you are a new business that has just started or if you have been actively selling online, then this guide is for you.

Card-issuing banks follow a strict process when authenticating payments to ensure all parties are safe from fraud. But this process is often complex and long-winded and causes a lot of friction. In its latest avatar, 3D Secure protocol aims to change the way we make e-commerce payments. But is it what it promises, and why should merchants in Europe use it?

Delegated authentication is an option that merchants should look at to make checkouts faster and reduce friction for customers. After all, no one wants unhappy customers. As e-commerce booms, balancing SCA with the best customer experience remains paramount for merchants in Europe. Learn how SCA works and how it impacts Customer Experience.

Two in three Europeans now use contactless payments, and the numbers are rising. Merchants who tap into this opportunity will have an edge in being seen as future-ready and safety conscious, particularly in times when convenience and social distancing are big.

For a business, payments can be a rather complex affair to navigate. Merchants in Europe have to keep pace with changing developments – in payments technology, regulation, and consumer behaviour – to stay competitive. Digital payments have been steadily growing in popularity in Europe, where traditionally, cash has been king. Here are 6 points you should know as a merchant.

Cross-border B2B payments are slow and expensive to process, causing cash flow issues for companies. For businesses that rely on cross-border payments, delays in receiving such payments can negatively impact their cash flows, affecting day-to-day operations. But, using automation can enable merchants to settle cross-border payments in real-time.

The speed and convenience of B2C payments are now in demand in B2B payments as well. B2B payments are the larger share of the online payments pie. Yet, B2B payments continue to rely on legacy methods that cause delays, eats-up resources and are vulnerable to fraud. Learn more about the future of B2B payments.

SEPA can be a great way to make speedy cross-border payments within Europe. And with the same convenience as domestic payments. SEPA payments are carried out directly between the sender and recipient’s bank accounts and do not involve cards or card schemes. But how do they work, and why should merchants use them?

E-commerce in Europe is growing at a scorching pace with the greater adoption of digital payments and new market regulations. Despite the e-commerce boom in Europe, payment declines and payments fraud remain issues for merchants. Tokenization seems to be an answer. Learn how it works and why it is taking payments by storm.

Contactless payments through mobile are the new revolution in payments. Majority of the European customers are happy with the contactless payments. What is this new trend sweeping Europe, and how should merchants prepare? Learn why Tap on Phone is here to stay.