Overview Features Payment Methods Payment Guarantee Value Chain Invoice & Payouts Pricing Simplified payment solutions We’ve simplified payment solutions so you can provide your customers with a secure and comfortable payment experience, resulting in more successful conversions for your company. Furthermore, support for 150+ payment methods in 125+ currencies provides you with limitless global reach. Find out more Create Account Schedule a meeting All-in-One Solutions Payment Solutions Safety & Security Services & Support Payment Processing Accept payments globally in 150+ currencies Payment Processing ✕ We’ve made payment solutions simple so that you can offer your customers a secure and comfortable payment experience resulting in more successful conversions for your business. 100+ instant plugins support all popular eCommerce, CRM/ERP platforms Supports credit/debit cards, direct debit, bank transfers, wallets, invoice payments, pre-payments, and instalment payments. Fully secure PCI DSS Level 1 payment ecosystem. 125+ currencies accepted with payout in EUR, GBP, USD. See all 150+ country-specific payment methods. See more Plugins & Integrations Free plugins for easy payment integration Instant Payment Plugins ✕ Make payment integration a breeze with Novalnet’s no cost instant payment plugins for 100+ e-commerce/ERP/CRM platforms. Enterprise-grade Instant Integration: The plugins/add-ons are a significant value addition to your payment integration process, especially for businesses who use enterprise platforms from SAP, Salesforce, etc., effectively saving thousands of Euros in development costs. Perfect for SMEs too: Plugins for e-commerce platforms like Magento, Woocommerce, etc., are a boon for SMEs who can integrate payment with little to no development effort. More about plugins & integrations Seamless Checkout Maximise conversion with one-click payment Seamless Checkout ✕ Easily integrate a fully secure payment page into your checkout flow, offering a seamless buying experience for your customers. Easy integration: Integrate with one line of code. Choose an option to show the payment form inline or as an overlay right on your checkout page, or redirect to our secure page. One-click Payment: Tokenized payment data allows repeat customers to complete payments with just one click without reentering payment info each time they are on your cart, making payments easy for repeat customers. Tokenization: Tokenizing user payment data helps in safe storage and reuse for one-click payments. Fully encrypted payment tokens are stored in a zero-compromise PCI DSS Level 1 environment with no parties having access to the actual payment info itself. More about seamless checkout Pay-by-Link/MOTO Accept payments without an ecommerce website Pay-by-Link ✕ Accept payments with a click, even with no webshop or POS. Create a link, share it and get paid instantly. Create link: Use our dashboard to generate a custom payment link, with multiple options to get paid the way you want. Share link: Share the link directly from the dashboard via email, instant messaging or social media. Neat short URLs make the process even more user-friendly. Get paid securely: Your customer clicks on the link to complete the payment in a fully-secure page hosted by Novalnet, but customised to match your brand. More about pay-by-link CallNPay Accept payments even without internet Call-N-Pay ✕ Collect online payments from customers without internet access – perfect for MOTO/Telesales. Customers follow easy voice instructions on a phone call to complete payment. No internet required: Collect payments even when your customer has no internet access. All they need is a phone connection. IVR technology: Our Interactive Voice Recognition system will guide your customers to punch in and authorise payment using any connected phone. Fully secure: All transactions are encrypted and take place in a fully-secure, GDPR-compliant, PCI DSS Level 1 certified environment hosted in Germany. More about call-n-pay Automated Invoice Maintain brand consistency with customised invoices Automated Invoices ✕ Make sure your invoices stand out and project a brand image that fully aligns with your strategy and fosters trust. Our automated invoice feature helps you deliver invoices to your customers in multiple formats. Fully customisable: Easily configure and automatically send all invoices customised to match your corporate identity, country, language and more, with support for 100+ data fields. Prompt delivery: Automatically deliver invoices to your customers by email and, if you prefer, by post too. Secure archive: Archive and retrieve your invoices in various formats using our secure, audit-ready storage system, designed to give you the peace of mind you deserve. More about automated invoices Marketplace & Affiliates Automatically calculate and pay out all parties Marketplace & Affiliates ✕ Novalnet makes it easy to manage your marketplace or affiliate system with fully-secure payments, automated payouts and commission calculations. Secure payments: Accept payments via a fully-secure payment form with multi-vendor, multi-cart support, using country-specific payment methods your customers like. Marketplace payments: Automate split payments to participating merchants and the marketplace owner by setting up payment rules and schedules using our easy-to-use dashboard. All payments are calculated and transferred directly to all parties from our escrow accounts. Affiliate payments: Easily set up revenue share calculation rules in the dashboard to remove affiliate commission calculations’ pain. Then, commissions are calculated, and payments are transferred automatically from our escrow accounts. More about marketplace & affiliates Subscription & Membership Full-fledged subscription payment system Membership & Subscription ✕ Let your subscribers enjoy more of your services while we take care of the schedule and safety of subscription payments. Secure payments: Accept payments in a fully-secure payment form supported by AI-based fraud management. Automated payouts: After the first transaction, all payments are automated, strictly following the frequency and schedule you set up in the dashboard. Intelligent calculations: Subscription information is stored in Novalnet’s PCI DSS Level 1 infrastructure, which saves you the hassle of having your own PCI compliance. More about subscription & membership AI-based Risk Management Fraud & risk prevention in a PCI DSS Level 1 environment Safe Payments ✕ Our AI-based fraud prevention systems, along with our fully-secure payment environment hosted in Germany, ensure that all transactions and customer data are 100% safe and secure. AI-based fraud prevention: We secure your business proactively, stopping payment fraud and chargebacks before they damage your business’ integrity. PCI DSS Level 1 Certified: End-to-end encrypted transactions are processed within a fully-secure PCI DSS Level 1 payment system, hosted exclusively in Germany. Credit risk checks: Integrated B2B and B2C identity, credit risk and fraud prevention solutions function from a single platform. Global data availability ensures that our systems perform effortlessly worldwide. More about risk management Escrow Account Insolvency-proof guaranteed payments Failproof your funds ✕ Your funds are always safe in an insolvency-proof escrow account, stored until they’re paid out to you on schedule, no matter what happens. Insolvency proof: A life-saver when it comes to mitigating financial risk. Funds from transactions always remain in an insolvency-proof escrow account until they are paid out to you. Zero risk: Your funds are 100% protected against any risk of non-payment, with disbursements made directly from the escrow account. 100% compliance: Fully compliant with all regulatory requirements, which are regularly verified and documented by BaFin, German Bundesbank and auditors. More about escrow account Debt Collection Automated customer-centric process with high success rate Getting money to where it belongs ✕ Novalnet’s automated debt collection system sends payment reminders and triggers debt collection processes with a high success rate to ensure money gets to where it belongs. Fully automated: The entire dunning process, from payment reminders to legal debt collection, is fully automated, with no intervention required from you. Payment reminders: Payment reminders are sent when a payment default is detected and the collection process is triggered when payment reminders are ignored. Transparent processes: Our dashboard offers a clear status overview that helps you track the progress of dunning activities at every stage. More about debt collection Receivables Management Improve cashflow and minimise bad debt Improve cash inflow; Reduce bad debt ✕ Novalnet’s automated receivables management system keeps your cash inflow optimal, and helps you keep a close watch on your receivables. Improve cash inflow: Maintain a steady cash inflow with a clear picture of any blockages and a systematic record of all sales transactions. Reduce bad debts: Keep close track of the payment schedule so that you can regularly follow up with your debtors and avoid risking bad debts caused by lack of funds. Boost sales: Improve customer relationships by keeping track of your customers’ payment performance so that you can offer them incentives for steady payment history. More about receivables management Analytics & Reports Connect your accounting seamlessly with your ecommerce Analytics & Reports ✕ Keep track of every transaction, analyse trends and sync with your accounting software using Novalnet’s end-to-end analytics and reporting engine. Analytics: Develop in-depth business insights using the extensive data available in your admin dashboard. Automated reports: Forget accounting worries when you use our reporting tools to sync all transactions and their status with your accounting, CRM or ERP system in real-time. Universal formats: Choose from a variety of formats and data fields to match your accounting system, including CSV, XML, SOAP, IDoc and MT940. More about analytics & reports Document Management Customise all user-facing documents, pages, and forms Document Management ✕ Customise all user-facing documents, pages and forms to fully match your branding and customer journey. Take full control, using your logo, colours and layouts to ensure your presentation reflects the value of your brand. Fully customisable: Easily configure and automatically send all documents customised to match your corporate identity, country, language and more, with support for 100+ data fields. Prompt delivery: Automatically deliver invoices to your customers by email and, if you prefer, by post too. Secure archive: Archive and retrieve your documents in various formats using our secure, audit-ready storage system, designed to give you the peace of mind you deserve. More about document management End-user support Payment support through phone, email, and chat End-user Support ✕ Our commitment extends beyond providing secure payment services for businesses; we also make sure your end-customers are fully supported and take care that any concerns they might have are addressed. End-user portal: Your customers can access transaction details anytime using the 17-digit transaction number (TID), as seen on their card or bank statement, and the associated email. Support hotline: End-users can call our support hotline +49 89 9230683-29 (Mon – Fri 9am – 4pm) and our support team will be happy to answer all payment-related concerns. Email support: Your customers can also send an email to payment@novalnet.de with details of the transaction ID (TID) as seen on their card or bank statement. More about end-user support Implementation and Maintenance Leave your payment integration worries to the experts No hassle integration ✕ Novalnet makes adding online payments to your business an effortless task. We offer you a choice of easy integration options, including many that can be implemented without developers and coding. Instant shop plugins: Use one of our 100+ ready plugins to connect payment to your e-shop, CRM or ERP platform instantly. Hosted payment page: Redirect customers to our fully-secure hosted payment page. They’ll be back on your website as soon as the payment is completed. APIs and SDKs: We make life smooth for ecommerce developers with multiple API endpoints and SDKs for mobile and web. Our in-house development team is always on hand to help. More about integration Payment Processing Accept payments globally in 150+ currencies Payment Processing ✕ We’ve made payment solutions simple so that you can offer your customers a secure and comfortable payment experience resulting in more successful conversions for your business. 100+ instant plugins support all popular eCommerce, CRM/ERP platforms Supports credit/debit cards, direct debit, bank transfers, wallets, invoice payments, pre-payments, and instalment payments. Fully secure PCI DSS Level 1 payment ecosystem. 125+ currencies accepted with payout in EUR, GBP, USD. See all 150+ country-specific payment methods. See more Plugins & Integrations Free plugins for easy payment integration Instant Payment Plugins ✕ Make payment integration a breeze with Novalnet’s no cost instant payment plugins for 100+ e-commerce/ERP/CRM platforms. Enterprise-grade Instant Integration: The plugins/add-ons are a significant value addition to your payment integration process, especially for businesses who use enterprise platforms from SAP, Salesforce, etc., effectively saving thousands of Euros in development costs. Perfect for SMEs too: Plugins for e-commerce platforms like Magento, Woocommerce, etc., are a boon for SMEs who can integrate payment with little to no development effort. More about plugins & integrations Seamless Checkout Maximise conversion with one-click payment Seamless Checkout ✕ Easily integrate a fully secure payment page into your checkout flow, offering a seamless buying experience for your customers. Easy integration: Integrate with one line of code. Choose an option to show the payment form inline or as an overlay right on your checkout page, or redirect to our secure page. One-click Payment: Tokenized payment data allows repeat customers to complete payments with just one click without reentering payment info each time they are on your cart, making payments easy for repeat customers. Tokenization: Tokenizing user payment data helps in safe storage and reuse for one-click payments. Fully encrypted payment tokens are stored in a zero-compromise PCI DSS Level 1 environment with no parties having access to the actual payment info itself. More about seamless checkout Pay-by-Link/MOTO Accept payments without an ecommerce website Pay-by-Link ✕ Accept payments with a click, even with no webshop or POS. Create a link, share it and get paid instantly. Create link: Use our dashboard to generate a custom payment link, with multiple options to get paid the way you want. Share link: Share the link directly from the dashboard via email, instant messaging or social media. Neat short URLs make the process even more user-friendly. Get paid securely: Your customer clicks on the link to complete the payment in a fully-secure page hosted by Novalnet, but customised to match your brand. More about pay-by-link CallNPay Accept payments even without internet Call-N-Pay ✕ Collect online payments from customers without internet access – perfect for MOTO/Telesales. Customers follow easy voice instructions on a phone call to complete payment. No internet required: Collect payments even when your customer has no internet access. All they need is a phone connection. IVR technology: Our Interactive Voice Recognition system will guide your customers to punch in and authorise payment using any connected phone. Fully secure: All transactions are encrypted and take place in a fully-secure, GDPR-compliant, PCI DSS Level 1 certified environment hosted in Germany. More about call-n-pay Automated Invoice Maintain brand consistency with customised invoices Automated Invoices ✕ Make sure your invoices stand out and project a brand image that fully aligns with your strategy and fosters trust. Our automated invoice feature helps you deliver invoices to your customers in multiple formats. Fully customisable: Easily configure and automatically send all invoices customised to match your corporate identity, country, language and more, with support for 100+ data fields. Prompt delivery: Automatically deliver invoices to your customers by email and, if you prefer, by post too. Secure archive: Archive and retrieve your invoices in various formats using our secure, audit-ready storage system, designed to give you the peace of mind you deserve. More about automated invoices Marketplace & Affiliates Automatically calculate and pay out all parties Marketplace & Affiliates ✕ Novalnet makes it easy to manage your marketplace or affiliate system with fully-secure payments, automated payouts and commission calculations. Secure payments: Accept payments via a fully-secure payment form with multi-vendor, multi-cart support, using country-specific payment methods your customers like. Marketplace payments: Automate split payments to participating merchants and the marketplace owner by setting up payment rules and schedules using our easy-to-use dashboard. All payments are calculated and transferred directly to all parties from our escrow accounts. Affiliate payments: Easily set up revenue share calculation rules in the dashboard to remove affiliate commission calculations’ pain. Then, commissions are calculated, and payments are transferred automatically from our escrow accounts. More about marketplace & affiliates Subscription & Membership Full-fledged subscription payment system Membership & Subscription ✕ Let your subscribers enjoy more of your services while we take care of the schedule and safety of subscription payments. Secure payments: Accept payments in a fully-secure payment form supported by AI-based fraud management. Automated payouts: After the first transaction, all payments are automated, strictly following the frequency and schedule you set up in the dashboard. Intelligent calculations: Subscription information is stored in Novalnet’s PCI DSS Level 1 infrastructure, which saves you the hassle of having your own PCI compliance. More about subscription & membership AI-based Risk Management Fraud & risk prevention in a PCI DSS Level 1 environment Safe Payments ✕ Our AI-based fraud prevention systems, along with our fully-secure payment environment hosted in Germany, ensure that all transactions and customer data are 100% safe and secure. AI-based fraud prevention: We secure your business proactively, stopping payment fraud and chargebacks before they damage your business’ integrity. PCI DSS Level 1 Certified: End-to-end encrypted transactions are processed within a fully-secure PCI DSS Level 1 payment system, hosted exclusively in Germany. Credit risk checks: Integrated B2B and B2C identity, credit risk and fraud prevention solutions function from a single platform. Global data availability ensures that our systems perform effortlessly worldwide. More about risk management Escrow Account Insolvency-proof guaranteed payments Failproof your funds ✕ Your funds are always safe in an insolvency-proof escrow account, stored until they’re paid out to you on schedule, no matter what happens. Insolvency proof: A life-saver when it comes to mitigating financial risk. Funds from transactions always remain in an insolvency-proof escrow account until they are paid out to you. Zero risk: Your funds are 100% protected against any risk of non-payment, with disbursements made directly from the escrow account. 100% compliance: Fully compliant with all regulatory requirements, which are regularly verified and documented by BaFin, German Bundesbank and auditors. More about escrow account Debt Collection Automated customer-centric process with high success rate Getting money to where it belongs ✕ Novalnet’s automated debt collection system sends payment reminders and triggers debt collection processes with a high success rate to ensure money gets to where it belongs. Fully automated: The entire dunning process, from payment reminders to legal debt collection, is fully automated, with no intervention required from you. Payment reminders: Payment reminders are sent when a payment default is detected and the collection process is triggered when payment reminders are ignored. Transparent processes: Our dashboard offers a clear status overview that helps you track the progress of dunning activities at every stage. More about debt collection Receivables Management Improve cashflow and minimise bad debt Improve cash inflow; Reduce bad debt ✕ Novalnet’s automated receivables management system keeps your cash inflow optimal, and helps you keep a close watch on your receivables. Improve cash inflow: Maintain a steady cash inflow with a clear picture of any blockages and a systematic record of all sales transactions. Reduce bad debts: Keep close track of the payment schedule so that you can regularly follow up with your debtors and avoid risking bad debts caused by lack of funds. Boost sales: Improve customer relationships by keeping track of your customers’ payment performance so that you can offer them incentives for steady payment history. More about receivables management Analytics & Reports Connect your accounting seamlessly with your ecommerce Analytics & Reports ✕ Keep track of every transaction, analyse trends and sync with your accounting software using Novalnet’s end-to-end analytics and reporting engine. Analytics: Develop in-depth business insights using the extensive data available in your admin dashboard. Automated reports: Forget accounting worries when you use our reporting tools to sync all transactions and their status with your accounting, CRM or ERP system in real-time. Universal formats: Choose from a variety of formats and data fields to match your accounting system, including CSV, XML, SOAP, IDoc and MT940. More about analytics & reports Document Management Customise all user-facing documents, pages, and forms Document Management ✕ Customise all user-facing documents, pages and forms to fully match your branding and customer journey. Take full control, using your logo, colours and layouts to ensure your presentation reflects the value of your brand. Fully customisable: Easily configure and automatically send all documents customised to match your corporate identity, country, language and more, with support for 100+ data fields. Prompt delivery: Automatically deliver invoices to your customers by email and, if you prefer, by post too. Secure archive: Archive and retrieve your documents in various formats using our secure, audit-ready storage system, designed to give you the peace of mind you deserve. More about document management End-user support Payment support through phone, email, and chat End-user Support ✕ Our commitment extends beyond providing secure payment services for businesses; we also make sure your end-customers are fully supported and take care that any concerns they might have are addressed. End-user portal: Your customers can access transaction details anytime using the 17-digit transaction number (TID), as seen on their card or bank statement, and the associated email. Support hotline: End-users can call our support hotline +49 89 9230683-29 (Mon – Fri 9am – 4pm) and our support team will be happy to answer all payment-related concerns. Email support: Your customers can also send an email to payment@novalnet.de with details of the transaction ID (TID) as seen on their card or bank statement. More about end-user support Implementation and Maintenance Leave your payment integration worries to the experts No hassle integration ✕ Novalnet makes adding online payments to your business an effortless task. We offer you a choice of easy integration options, including many that can be implemented without developers and coding. Instant shop plugins: Use one of our 100+ ready plugins to connect payment to your e-shop, CRM or ERP platform instantly. Hosted payment page: Redirect customers to our fully-secure hosted payment page. They’ll be back on your website as soon as the payment is completed. APIs and SDKs: We make life smooth for ecommerce developers with multiple API endpoints and SDKs for mobile and web. Our in-house development team is always on hand to help. More about integration Payment Processing Accept payments globally in 150+ currencies Payment Processing ✕ We’ve made payment solutions simple so that you can offer your customers a secure and comfortable payment experience resulting in more successful conversions for your business. 100+ instant plugins support all popular eCommerce, CRM/ERP platforms Supports credit/debit cards, direct debit, bank transfers, wallets, invoice payments, pre-payments, and instalment payments. Fully secure PCI DSS Level 1 payment ecosystem. 125+ currencies accepted with payout in EUR, GBP, USD. See all 150+ country-specific payment methods. See more Plugins & Integrations Free plugins for easy payment integration Instant Payment Plugins ✕ Make payment integration a breeze with Novalnet’s no cost instant payment plugins for 100+ e-commerce/ERP/CRM platforms. Enterprise-grade Instant Integration: The plugins/add-ons are a significant value addition to your payment integration process, especially for businesses who use enterprise platforms from SAP, Salesforce, etc., effectively saving thousands of Euros in development costs. Perfect for SMEs too: Plugins for e-commerce platforms like Magento, Woocommerce, etc., are a boon for SMEs who can integrate payment with little to no development effort. More about plugins & integrations Seamless Checkout Maximise conversion with one-click payment Seamless Checkout ✕ Easily integrate a fully secure payment page into your checkout flow, offering a seamless buying experience for your customers. Easy integration: Integrate with one line of code. Choose an option to show the payment form inline or as an overlay right on your checkout page, or redirect to our secure page. One-click Payment: Tokenized payment data allows repeat customers to complete payments with just one click without reentering payment info each time they are on your cart, making payments easy for repeat customers. Tokenization: Tokenizing user payment data helps in safe storage and reuse for one-click payments. Fully encrypted payment tokens are stored in a zero-compromise PCI DSS Level 1 environment with no parties having access to the actual payment info itself. More about seamless checkout Pay-by-Link/MOTO Accept payments without an ecommerce website Pay-by-Link ✕ Accept payments with a click, even with no webshop or POS. Create a link, share it and get paid instantly. Create link: Use our dashboard to generate a custom payment link, with multiple options to get paid the way you want. Share link: Share the link directly from the dashboard via email, instant messaging or social media. Neat short URLs make the process even more user-friendly. Get paid securely: Your customer clicks on the link to complete the payment in a fully-secure page hosted by Novalnet, but customised to match your brand. More about pay-by-link CallNPay Accept payments even without internet Call-N-Pay ✕ Collect online payments from customers without internet access – perfect for MOTO/Telesales. Customers follow easy voice instructions on a phone call to complete payment. No internet required: Collect payments even when your customer has no internet access. All they need is a phone connection. IVR technology: Our Interactive Voice Recognition system will guide your customers to punch in and authorise payment using any connected phone. Fully secure: All transactions are encrypted and take place in a fully-secure, GDPR-compliant, PCI DSS Level 1 certified environment hosted in Germany. More about call-n-pay Automated Invoice Maintain brand consistency with customised invoices Automated Invoices ✕ Make sure your invoices stand out and project a brand image that fully aligns with your strategy and fosters trust. Our automated invoice feature helps you deliver invoices to your customers in multiple formats. Fully customisable: Easily configure and automatically send all invoices customised to match your corporate identity, country, language and more, with support for 100+ data fields. Prompt delivery: Automatically deliver invoices to your customers by email and, if you prefer, by post too. Secure archive: Archive and retrieve your invoices in various formats using our secure, audit-ready storage system, designed to give you the peace of mind you deserve. More about automated invoices Marketplace & Affiliates Automatically calculate and pay out all parties Marketplace & Affiliates ✕ Novalnet makes it easy to manage your marketplace or affiliate system with fully-secure payments, automated payouts and commission calculations. Secure payments: Accept payments via a fully-secure payment form with multi-vendor, multi-cart support, using country-specific payment methods your customers like. Marketplace payments: Automate split payments to participating merchants and the marketplace owner by setting up payment rules and schedules using our easy-to-use dashboard. All payments are calculated and transferred directly to all parties from our escrow accounts. Affiliate payments: Easily set up revenue share calculation rules in the dashboard to remove affiliate commission calculations’ pain. Then, commissions are calculated, and payments are transferred automatically from our escrow accounts. More about marketplace & affiliates Subscription & Membership Full-fledged subscription payment system Membership & Subscription ✕ Let your subscribers enjoy more of your services while we take care of the schedule and safety of subscription payments. Secure payments: Accept payments in a fully-secure payment form supported by AI-based fraud management. Automated payouts: After the first transaction, all payments are automated, strictly following the frequency and schedule you set up in the dashboard. Intelligent calculations: Subscription information is stored in Novalnet’s PCI DSS Level 1 infrastructure, which saves you the hassle of having your own PCI compliance. More about subscription & membership AI-based Risk Management Fraud & risk prevention in a PCI DSS Level 1 environment Safe Payments ✕ Our AI-based fraud prevention systems, along with our fully-secure payment environment hosted in Germany, ensure that all transactions and customer data are 100% safe and secure. AI-based fraud prevention: We secure your business proactively, stopping payment fraud and chargebacks before they damage your business’ integrity. PCI DSS Level 1 Certified: End-to-end encrypted transactions are processed within a fully-secure PCI DSS Level 1 payment system, hosted exclusively in Germany. Credit risk checks: Integrated B2B and B2C identity, credit risk and fraud prevention solutions function from a single platform. Global data availability ensures that our systems perform effortlessly worldwide. More about risk management Escrow Account Insolvency-proof guaranteed payments Failproof your funds ✕ Your funds are always safe in an insolvency-proof escrow account, stored until they’re paid out to you on schedule, no matter what happens. Insolvency proof: A life-saver when it comes to mitigating financial risk. Funds from transactions always remain in an insolvency-proof escrow account until they are paid out to you. Zero risk: Your funds are 100% protected against any risk of non-payment, with disbursements made directly from the escrow account. 100% compliance: Fully compliant with all regulatory requirements, which are regularly verified and documented by BaFin, German Bundesbank and auditors. More about escrow account Debt Collection Automated customer-centric process with high success rate Getting money to where it belongs ✕ Novalnet’s automated debt collection system sends payment reminders and triggers debt collection processes with a high success rate to ensure money gets to where it belongs. Fully automated: The entire dunning process, from payment reminders to legal debt collection, is fully automated, with no intervention required from you. Payment reminders: Payment reminders are sent when a payment default is detected and the collection process is triggered when payment reminders are ignored. Transparent processes: Our dashboard offers a clear status overview that helps you track the progress of dunning activities at every stage. More about debt collection Receivables Management Improve cashflow and minimise bad debt Improve cash inflow; Reduce bad debt ✕ Novalnet’s automated receivables management system keeps your cash inflow optimal, and helps you keep a close watch on your receivables. Improve cash inflow: Maintain a steady cash inflow with a clear picture of any blockages and a systematic record of all sales transactions. Reduce bad debts: Keep close track of the payment schedule so that you can regularly follow up with your debtors and avoid risking bad debts caused by lack of funds. Boost sales: Improve customer relationships by keeping track of your customers’ payment performance so that you can offer them incentives for steady payment history. More about receivables management Analytics & Reports Connect your accounting seamlessly with your ecommerce Analytics & Reports ✕ Keep track of every transaction, analyse trends and sync with your accounting software using Novalnet’s end-to-end analytics and reporting engine. Analytics: Develop in-depth business insights using the extensive data available in your admin dashboard. Automated reports: Forget accounting worries when you use our reporting tools to sync all transactions and their status with your accounting, CRM or ERP system in real-time. Universal formats: Choose from a variety of formats and data fields to match your accounting system, including CSV, XML, SOAP, IDoc and MT940. More about analytics & reports Document Management Customise all user-facing documents, pages, and forms Document Management ✕ Customise all user-facing documents, pages and forms to fully match your branding and customer journey. Take full control, using your logo, colours and layouts to ensure your presentation reflects the value of your brand. Fully customisable: Easily configure and automatically send all documents customised to match your corporate identity, country, language and more, with support for 100+ data fields. Prompt delivery: Automatically deliver invoices to your customers by email and, if you prefer, by post too. Secure archive: Archive and retrieve your documents in various formats using our secure, audit-ready storage system, designed to give you the peace of mind you deserve. More about document management End-user support Payment support through phone, email, and chat End-user Support ✕ Our commitment extends beyond providing secure payment services for businesses; we also make sure your end-customers are fully supported and take care that any concerns they might have are addressed. End-user portal: Your customers can access transaction details anytime using the 17-digit transaction number (TID), as seen on their card or bank statement, and the associated email. Support hotline: End-users can call our support hotline +49 89 9230683-29 (Mon – Fri 9am – 4pm) and our support team will be happy to answer all payment-related concerns. Email support: Your customers can also send an email to payment@novalnet.de with details of the transaction ID (TID) as seen on their card or bank statement. More about end-user support Implementation and Maintenance Leave your payment integration worries to the experts No hassle integration ✕ Novalnet makes adding online payments to your business an effortless task. We offer you a choice of easy integration options, including many that can be implemented without developers and coding. Instant shop plugins: Use one of our 100+ ready plugins to connect payment to your e-shop, CRM or ERP platform instantly. Hosted payment page: Redirect customers to our fully-secure hosted payment page. They’ll be back on your website as soon as the payment is completed. APIs and SDKs: We make life smooth for ecommerce developers with multiple API endpoints and SDKs for mobile and web. Our in-house development team is always on hand to help. More about integration Payment Processing Accept payments globally in 150+ currencies Payment Processing ✕ We’ve made payment solutions simple so that you can offer your customers a secure and comfortable payment experience resulting in more successful conversions for your business. 100+ instant plugins support all popular eCommerce, CRM/ERP platforms Supports credit/debit cards, direct debit, bank transfers, wallets, invoice payments, pre-payments, and instalment payments. Fully secure PCI DSS Level 1 payment ecosystem. 125+ currencies accepted with payout in EUR, GBP, USD. See all 150+ country-specific payment methods. See more Plugins & Integrations Free plugins for easy payment integration Instant Payment Plugins ✕ Make payment integration a breeze with Novalnet’s no cost instant payment plugins for 100+ e-commerce/ERP/CRM platforms. Enterprise-grade Instant Integration: The plugins/add-ons are a significant value addition to your payment integration process, especially for businesses who use enterprise platforms from SAP, Salesforce, etc., effectively saving thousands of Euros in development costs. Perfect for SMEs too: Plugins for e-commerce platforms like Magento, Woocommerce, etc., are a boon for SMEs who can integrate payment with little to no development effort. More about plugins & integrations Seamless Checkout Maximise conversion with one-click payment Seamless Checkout ✕ Easily integrate a fully secure payment page into your checkout flow, offering a seamless buying experience for your customers. Easy integration: Integrate with one line of code. Choose an option to show the payment form inline or as an overlay right on your checkout page, or redirect to our secure page. One-click Payment: Tokenized payment data allows repeat customers to complete payments with just one click without reentering payment info each time they are on your cart, making payments easy for repeat customers. Tokenization: Tokenizing user payment data helps in safe storage and reuse for one-click payments. Fully encrypted payment tokens are stored in a zero-compromise PCI DSS Level 1 environment with no parties having access to the actual payment info itself. More about seamless checkout Pay-by-Link/MOTO Accept payments without an ecommerce website Pay-by-Link ✕ Accept payments with a click, even with no webshop or POS. Create a link, share it and get paid instantly. Create link: Use our dashboard to generate a custom payment link, with multiple options to get paid the way you want. Share link: Share the link directly from the dashboard via email, instant messaging or social media. Neat short URLs make the process even more user-friendly. Get paid securely: Your customer clicks on the link to complete the payment in a fully-secure page hosted by Novalnet, but customised to match your brand. More about pay-by-link CallNPay Accept payments even without internet Call-N-Pay ✕ Collect online payments from customers without internet access – perfect for MOTO/Telesales. Customers follow easy voice instructions on a phone call to complete payment. No internet required: Collect payments even when your customer has no internet access. All they need is a phone connection. IVR technology: Our Interactive Voice Recognition system will guide your customers to punch in and authorise payment using any connected phone. Fully secure: All transactions are encrypted and take place in a fully-secure, GDPR-compliant, PCI DSS Level 1 certified environment hosted in Germany. More about call-n-pay Automated Invoice Maintain brand consistency with customised invoices Automated Invoices ✕ Make sure your invoices stand out and project a brand image that fully aligns with your strategy and fosters trust. Our automated invoice feature helps you deliver invoices to your customers in multiple formats. Fully customisable: Easily configure and automatically send all invoices customised to match your corporate identity, country, language and more, with support for 100+ data fields. Prompt delivery: Automatically deliver invoices to your customers by email and, if you prefer, by post too. Secure archive: Archive and retrieve your invoices in various formats using our secure, audit-ready storage system, designed to give you the peace of mind you deserve. More about automated invoices Marketplace & Affiliates Automatically calculate and pay out all parties Marketplace & Affiliates ✕ Novalnet makes it easy to manage your marketplace or affiliate system with fully-secure payments, automated payouts and commission calculations. Secure payments: Accept payments via a fully-secure payment form with multi-vendor, multi-cart support, using country-specific payment methods your customers like. Marketplace payments: Automate split payments to participating merchants and the marketplace owner by setting up payment rules and schedules using our easy-to-use dashboard. All payments are calculated and transferred directly to all parties from our escrow accounts. Affiliate payments: Easily set up revenue share calculation rules in the dashboard to remove affiliate commission calculations’ pain. Then, commissions are calculated, and payments are transferred automatically from our escrow accounts. More about marketplace & affiliates Subscription & Membership Full-fledged subscription payment system Membership & Subscription ✕ Let your subscribers enjoy more of your services while we take care of the schedule and safety of subscription payments. Secure payments: Accept payments in a fully-secure payment form supported by AI-based fraud management. Automated payouts: After the first transaction, all payments are automated, strictly following the frequency and schedule you set up in the dashboard. Intelligent calculations: Subscription information is stored in Novalnet’s PCI DSS Level 1 infrastructure, which saves you the hassle of having your own PCI compliance. More about subscription & membership AI-based Risk Management Fraud & risk prevention in a PCI DSS Level 1 environment Safe Payments ✕ Our AI-based fraud prevention systems, along with our fully-secure payment environment hosted in Germany, ensure that all transactions and customer data are 100% safe and secure. AI-based fraud prevention: We secure your business proactively, stopping payment fraud and chargebacks before they damage your business’ integrity. PCI DSS Level 1 Certified: End-to-end encrypted transactions are processed within a fully-secure PCI DSS Level 1 payment system, hosted exclusively in Germany. Credit risk checks: Integrated B2B and B2C identity, credit risk and fraud prevention solutions function from a single platform. Global data availability ensures that our systems perform effortlessly worldwide. More about risk management Escrow Account Insolvency-proof guaranteed payments Failproof your funds ✕ Your funds are always safe in an insolvency-proof escrow account, stored until they’re paid out to you on schedule, no matter what happens. Insolvency proof: A life-saver when it comes to mitigating financial risk. Funds from transactions always remain in an insolvency-proof escrow account until they are paid out to you. Zero risk: Your funds are 100% protected against any risk of non-payment, with disbursements made directly from the escrow account. 100% compliance: Fully compliant with all regulatory requirements, which are regularly verified and documented by BaFin, German Bundesbank and auditors. More about escrow account Debt Collection Automated customer-centric process with high success rate Getting money to where it belongs ✕ Novalnet’s automated debt collection system sends payment reminders and triggers debt collection processes with a high success rate to ensure money gets to where it belongs. Fully automated: The entire dunning process, from payment reminders to legal debt collection, is fully automated, with no intervention required from you. Payment reminders: Payment reminders are sent when a payment default is detected and the collection process is triggered when payment reminders are ignored. Transparent processes: Our dashboard offers a clear status overview that helps you track the progress of dunning activities at every stage. More about debt collection Receivables Management Improve cashflow and minimise bad debt Improve cash inflow; Reduce bad debt ✕ Novalnet’s automated receivables management system keeps your cash inflow optimal, and helps you keep a close watch on your receivables. Improve cash inflow: Maintain a steady cash inflow with a clear picture of any blockages and a systematic record of all sales transactions. Reduce bad debts: Keep close track of the payment schedule so that you can regularly follow up with your debtors and avoid risking bad debts caused by lack of funds. Boost sales: Improve customer relationships by keeping track of your customers’ payment performance so that you can offer them incentives for steady payment history. More about receivables management Analytics & Reports Connect your accounting seamlessly with your ecommerce Analytics & Reports ✕ Keep track of every transaction, analyse trends and sync with your accounting software using Novalnet’s end-to-end analytics and reporting engine. Analytics: Develop in-depth business insights using the extensive data available in your admin dashboard. Automated reports: Forget accounting worries when you use our reporting tools to sync all transactions and their status with your accounting, CRM or ERP system in real-time. Universal formats: Choose from a variety of formats and data fields to match your accounting system, including CSV, XML, SOAP, IDoc and MT940. More about analytics & reports Document Management Customise all user-facing documents, pages, and forms Document Management ✕ Customise all user-facing documents, pages and forms to fully match your branding and customer journey. Take full control, using your logo, colours and layouts to ensure your presentation reflects the value of your brand. Fully customisable: Easily configure and automatically send all documents customised to match your corporate identity, country, language and more, with support for 100+ data fields. Prompt delivery: Automatically deliver invoices to your customers by email and, if you prefer, by post too. Secure archive: Archive and retrieve your documents in various formats using our secure, audit-ready storage system, designed to give you the peace of mind you deserve. More about document management End-user support Payment support through phone, email, and chat End-user Support ✕ Our commitment extends beyond providing secure payment services for businesses; we also make sure your end-customers are fully supported and take care that any concerns they might have are addressed. End-user portal: Your customers can access transaction details anytime using the 17-digit transaction number (TID), as seen on their card or bank statement, and the associated email. Support hotline: End-users can call our support hotline +49 89 9230683-29 (Mon – Fri 9am – 4pm) and our support team will be happy to answer all payment-related concerns. Email support: Your customers can also send an email to payment@novalnet.de with details of the transaction ID (TID) as seen on their card or bank statement. More about end-user support Implementation and Maintenance Leave your payment integration worries to the experts No hassle integration ✕ Novalnet makes adding online payments to your business an effortless task. We offer you a choice of easy integration options, including many that can be implemented without developers and coding. Instant shop plugins: Use one of our 100+ ready plugins to connect payment to your e-shop, CRM or ERP platform instantly. Hosted payment page: Redirect customers to our fully-secure hosted payment page. They’ll be back on your website as soon as the payment is completed. APIs and SDKs: We make life smooth for ecommerce developers with multiple API endpoints and SDKs for mobile and web. Our in-house development team is always on hand to help. More about integration 16 value additions to boost business growth A single contract gets you everything you need to accept payments for your business – from processing payments to sending payouts, and managing fraud to managing subscriptions. All transactions are processed in our fully secure PCI DSS Level 1 certified payment ecosystem, which means you don’t need to worry about your own certification. Create Account 150+ payment methods Accept payments in 125+ currencies and 150+ automated country-specific payment methods worldwide. A single contract covers everything you need, from payment processing to payouts, fraud prevention, and subscription management. Credit/Debit Cards Invoice Payments Online Bank Transfer Instalment Payments (Invoice, SEPA) Guaranteed Payments (Invoice, SEPA) Cash Payment Wallets PricingSee All Payment Methods Payment Guarantee Never chase late payments again! With Novalnet's guarantee, you'll receive your funds promptly and securely, imrpoving your cash flow. How does it work? Effortlessly! By selecting Novalnet's Payment Guarantee, you entrust us with the risk, and we ensure timely payments every single time. Bid adieu to concerns about defaults or non-payments, as our robust system handles it all, leaving you with nothing but seamless transactions and a touch of class. Create Account Novalnet Value Chain Single Contract and Single Point of Contact. Traditional Value Chain Multiple Contracts From Multiple Vendors. Novalnet Value Chain See Traditional Value Chain Invoice and Payouts Accept payments in 125+ currencies and receive payouts in EUR, USD, GBP, plus 22 more. Flexible schedule: The payout schedule is based on your business model, category, risk appetite and location. For example, a higher risk category could mean a longer holding time to mitigate any risk from chargebacks and return debits. Standard payout cycles are 3-day, weekly, bi-weekly and monthly. All funds are maintained in insolvency-proof escrow accounts. Invoice: Invoice billing allows 100% of the turnover to be paid to the merchant without deducting any fees. Novalnet will raise a separate invoice for all fees payable. Settlement: In settlement mode, fees will be deducted by Novalnet before transferring the funds to the merchant. Support for Gross or Net payouts helps to streamline and adapt to your accounting practices. Create Account Pricing built for your business Flexible Work with our experts to design a custom plan for your business. Perfect for companies that process more than €25,000 per month who need a payment solution. Customised pricing including IC++ Dedicated account manager 24/7 support Instant Start accepting payments in 3 simple steps Start accepting payments instantly with our all-in-one account for SMEs* €49 setup fee €19 monthly fee No contract period Instant account pricing All regions Global EU Austria Belgium Czech Republic Denmark Finland France Germany Ireland Italy Netherlands Norway Poland Portugal Spain Sweden Switzerland United Kingdom VISA* Tx. Fee 0,24€ + 1,70% Mastercard* Tx. Fee 0,24€ + 1,70% AMEX Tx. Fee 0,24€ + 2,99% JCB Tx. Fee 0,24€ + 2,99% UnionPay Tx. Fee 0,24€ + 2,99% Discover Tx. Fee 0,24€ + 2,99% Diners Tx. Fee 0,24€ + 2,99% Apple Pay Tx. Fee 0,24€ + 1,99% PayPal Tx. Fee 0,24€ + 0,00** Prepayment Tx. Fee 0,24€ + 0,99% Invoice Payment Tx. Fee 0,24€ + 0,99% Invoice with payment guarantee See pricing details Instalment by invoice See pricing details SEPA Direct Debit Tx. Fee 0,24€ + 1,50% SEPA Direct Debit with payment guarantee See pricing details Instalment by SEPA direct debit See pricing details Online bank transfer Tx. Fee 0,24€ + 1,10 % giropay Tx. Fee 0,24€ + 1,50% eps Tx. Fee 0,24€ + 1,50% iDEAL Tx. Fee 0,28€ + 0,30% Przelewy24 Tx. Fee 0,24€ + 2,20% Bancontact Tx. Fee 0,28€ + 1,50% Barzahlen / viacash Tx. Fee 0,30€ + 2,25% PostFinance Card Tx. Fee 0,24€ + 3,55% PostFinance E-Finance Tx. Fee 0,24€ + 3,55% Trustly Tx. Fee 0,30€ + 2,25% Multibanco Tx. Fee 0,30€ + 3,00% Carte Bancaire Tx. Fee 0,24€ + 1,80% Sofort / Klarna Pay now Tx. Fee 0,24€ + 1,45% Alipay Tx. Fee 0,24€ + 3,10% *There is a surcharge of 1.5% will be applied when processing corporate and business cards as well as international (non-EU) cards. **Varies based on turnover. Minimum discount rate applies on special cases. One simple contract gets you everything under one roof 150+ payment methods Supporting MOTO, Pay-by-Link, membership and subscription management, and marketplace and affiliate solutions. 100+ instant plugins For easy integration with all popular eCommerce platforms. Customer-friendly checkout One-click payment, tokenisation and one-page checkout with smart payment selection. Built-in security AI-powered risk management and automated receivables management all handled in our fully-accredited environment. Integrated support Our friendly team are here for you and your end-user customers, plus technical support for integration and maintenance. Analytics and reporting Real-time monitoring, analytics and reporting compliant with popular accounting systems.
