Management Team - Novalnet

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“We’re mission-driven and committed to providing highest quality payment solutions to businesses across the globe.”

Head of Merchant Support - Falko Gülberg

Falko Gülberg
Head of Merchant Support

Bianca Müller

Bianca Müller
Head of End Customer Support

Samier Abdel Hafez

Samier Abdel Hafez
Senior Accounting & Merchant Support Specialist

Gerald Lex

Gerald Lex
Partner Manager

Marco Runge

Marco Runge
Press & Media Manager

Ralf Schäfer

Ralf Schäfer
Sales Manager

Gowri Shankar

Gowri Shankar
IT Application Security Manager

Anja Hofmann

Dr. Anja Hofmann
Senior Software Architect

Saran Nagarajan

Saran Nagarajan
Senior Solutions Architect

Mingan Fang

Mingan Fang
Senior Technical Support Specialist

Yulia Romanova
Senior Compliance Associate

How To Increase Payment Acceptance Rates in Cross-Border E-commerce
January 17, 2022
International sales can open up immediate growth opportunities for e-commerce companies. But improving payment efficiency is critical for merchants to offer a seamless checkout, build trust and cultivate a loyal global customer base. [Read more…]
Card-Not-Present Fraud in 2022: What Merchants Need To Know
January 17, 2022
Card-Not-Present fraud can spell trouble for your business in the long term, damaging your revenue and brand reputation. Using an omnichannel fraud strategy and AI-based tools can help you fight fraud effectively and avoid chargebacks. [Read more…]
Account-to-Account Payments: What Merchants Need to Know
January 12, 2022
Consumers are seeking more embedded payment experiences, while merchants are looking to offer the best payment options to them. A maturing open banking system and real-time payment rails have led to A2A payments becoming one of the hottest emerging payment methods. Here is how businesses can gain from this versatile form of payment. [Read more…]