Management Team - Novalnet

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“We’re mission-driven and committed to providing highest quality payment solutions to businesses across the globe.”

Head of Merchant Support - Falko Gülberg

Falko Gülberg
Head of Merchant Support

Bianca Müller

Bianca Müller
Head of End Customer Support

Samier Abdel Hafez

Samier Abdel Hafez
Senior Accounting & Merchant Support Specialist

Gerald Lex

Gerald Lex
Partner Manager

Marco Runge

Marco Runge
Press & Media Manager

Ralf Schäfer

Ralf Schäfer
Sales Manager

Gowri Shankar

Gowri Shankar
IT Application Security Manager

Anja Hofmann

Dr. Anja Hofmann
Senior Software Architect

Saran Nagarajan

Saran Nagarajan
Senior Solutions Architect

Mingan Fang

Mingan Fang
Senior Technical Support Specialist

Yulia Romanova
Senior Compliance Associate

6 Ways How Payments Can Improve Your Customer Retention
November 8, 2021
Retaining your existing customers is critical for the success of your business. Optimizing your payment systems can be a critical step towards improving customer experience and retention. [Read more…]
How To Use In-App Payments To Boost Customer Engagement
November 5, 2021
Mobile commerce has been growing at a scorching pace and doesn’t seem to be slowing down anytime soon. In-app payment solutions are critical to having an effective m-commerce strategy. [Read more…]
Why E-commerce Merchants Should Automate their Debt Collection
November 2, 2021
Late payments are costly for your business. Not only do they choke your cash flow, but chasing them also eats into your time and resources. Automating your debt collection helps you avoid late payments and makes the entire collections process much more efficient [Read more…]