The technical infrastructure of Novalnet is located in the Bavarian capital Munich, in the most modern data centers in Europe. Multiple, also locally separated, redundancies as well as a triple backup strategy protect Novalnet from data loss and always guarantee smooth cooperation.

The data centers used by Novalnet meet the highest technical standards and offer the most advanced technology in absolutely secure operating environments. All data centers provide maximum up-time, comprehensive redundant connectivity, round-the-clock customer support, multiple uninterrupted power supplies and absolute physical and virtual security.

The data centers meet the highest standards in terms of infrastructure reliability and availability – this reliability has been confirmed, among other things, by the IT-Grundschutz certification of the BSI (ISO-27001 certificate).

DSGVO-compliant storage in Germany

Novalnet guarantees data storage within Germany/Bavaria and thus complies with all regulations of the German Data Protection Regulation (DSGVO).

Key data of the data centers

Main performance features

  • N+1 infrastructure with parallel supply path
  • Service level guarantee
  • Uninterruptible power supply systems
  • Precision-controlled air conditioning and ventilation systems
  • Automatic smoke and fire detection, alarm and suppression systems
  • Stringent security policy, including round-the-clock security service
  • Zoned operating environment with access control

Power supply

  • ≥ 99.999 % p. a. availability for power supply
  • AlwaysOn technology for redundant UPS supply of A- and B-feed.
  • Emergency power via emergency power system with fuel supply for at least 72 hours at full load
  • Fuel tanks that can be refilled during operation (refueling before reaching the minimum fill level ensured by 24/7 supply contract)
  • Redundant connection to energy supplier
  • 100 % use of renewable energy

Air conditioning

  • Air conditioning via KyotoCooling® (allows cooling for over 90 % of the year without the high energy consumption of mechanical compressors, i.e. saving of approx. 70 % of the energy output compared to conventional data centers).
  • ≥ 99.999 % p. a. availability for air conditioning
  • Separation of cold and warm areas by warm aisle containment and warm air separation via double ceiling

Network connectivity

  • ≥ 99.99 % p. a. availability of the backbone
  • Multiple redundant and carrier-neutral Internet connection
  • Total capacity of the network connection 4 Tbit/s
  • Connections via Layer-1 (DWDM/CWDM), Layer-2 (Ethernet/Fibre Channel) or Layer-3 (IP/MPLS) from 100 Mbit/s to 200 Gbit/s possible
  • Redundant connection to all major peering points
  • DE-CIX Enabled Site (all DE-CIX services available on site)

Fire protection

  • Area-wide fire alarm system and early fire detection with direct connection to the local fire department
  • Zone-specific extinguishing by means of nitrogen inerting (N2) and subsequent oxygen reduction for an unlimited period of time by means of OxyReduct®.
  • Use of non-combustible or only flame-retardant materials
  • Structural measures in accordance with fire resistance class F90

Security

  • Video surveillance with archiving
  • 24/7 on-site security service
  • Biometric access control with 24/7 access
  • Room-in-room concept separates IT areas from external walls
  • Perimeter protection with security fence and separation gates
  • Rack monitoring with powerful monitoring systems
  • Separate cages within the data center with their own security, access and intrusion detection system available

Certifications and testing

  • ISO/IEC 27001: Information security management system
  • ISO 27001: Certification on the basis of IT-Grundschutz
  • ISO/IEC 20000-1: Service management system
  • ISO 9001: Quality management system
  • EN 50600: Construction and operation of secure data centers
  • VdS 3406: Object-specific security management system
  • PCI DSS: Payment Card Industry Data Security Standard
  • ISAE 3402 Type II: Internal control system based on COBIT 5

 

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