Payment reminders are sent when a payment default is detected and the collection process is triggered when payment reminders are ignored.
Our dashboard offers a clear status overview that helps you track the progress of dunning activities at every stage.
How our debt collection service protects you
High success rate
Novalnet’s debt collection process has a very high success rate, with almost all payment defaults recovered.
All payment reminders and other dunning letters fully comply with your branding and corporate identity requirements.
Multiple delivery methods
Reminders can be delivered by email or post, to meet your requirements.
More ways we protect your money
AI-based fraud prevention
We secure your business proactively, stopping payment fraud and chargebacks before they damage your business’ integrity.
Your funds are always safe, stored in an insolvency-proof escrow account until paid out to you –always right on schedule.
Any debts are automatically transferred to our partner debt collection agencies who will take care of processing and tracking your claims.