Fully automated

The entire dunning process, from payment reminders to legal debt collection, is fully automated, with no intervention required from you.

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Payment reminders

Payment reminders are sent when a payment default is detected and the collection process is triggered when payment reminders are ignored.

Transparent processes

Our dashboard offers a clear status overview that helps you track the progress of dunning activities at every stage.

How our debt collection service protects you

High success rate
Novalnet’s debt collection process has a very high success rate, with almost all payment defaults recovered.

Customisation
All payment reminders and other dunning letters fully comply with your branding and corporate identity requirements.

Multiple delivery methods
Reminders can be delivered by email or post, to meet your requirements.

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More ways we protect your money

AI-based fraud prevention

We secure your business proactively, stopping payment fraud and chargebacks before they damage your business’ integrity.

Escrow accounts

Your funds are always safe, stored in an insolvency-proof escrow account until paid out to you –always right on schedule.

Debt collection

Any debts are automatically transferred to our partner debt collection agencies who will take care of processing and tracking your claims.