Novalnet is a pioneer in all-in-one payment solutions globally. A single contract with Novalnet ensures a host of fully automated payment solutions starting from online checkout to debt collection.
Novalnet’s single-contract all-in-one payment solutions eliminates the hassle of multiple contracts with varying charges and maturity periods from multiple agencies ranging from banks, acquirers, PSPs, billing firms, fraud prevention, debt collection, technical teams for software development, you name it.
Our mission is to bring quantifiable value additions to businesses by offering services beyond payment processing through a single connection. Our automated processes allow companies to focus on their core business and improve profitability. Novalnet’s commitment to usability, security and flexibility upheld by a dedicated pool of professional talent guarantees business revenue and growth.
Our Vision is to remain as a unique, global leader in the payment industry by bridging payment and technology, creating trailblazing end to end solutions from checkout to receivables management.
Services
- All common national and international payment methods through a single proprietary platform. We constantly monitor the market for latest payment trends and integrate them into our ever-growing portfolio
- Fully integrated risk management system minimizes payment failures and fraud. Novalnet is a member of the Alliance for Cyber Security
- Fully customizable automated invoicing and document management
- Subscription and membership management
- Integrated affiliate/marketplace solution with fully automated payout function
- Claims management including various dunning levels
- Settlement and payment in different currencies including currency exchange
- Fully automated and user configurable accounts receivable management to support your bookkeeping
- Real-time monitoring, including a wide range of reports
- Granular reporting on rejected transactions based on payment methods, approval and decline rates with access to our team of experts for consultation
- Integrated coupon system
- Smart payment selection, tokenisation/reference payment, one-click payment, cross-shop payment and more
- Returns management
- End-customer support via e-mail and telephone
Infrastructure
- Guaranteed IT security and data protection, including PCI compliance (PCI DSS Level 1) and regular external audits
- Bank license as a payment institution with all supervisory obligations and regulations honoured along with regular independent external audits
- Fiduciary/escrow account protects all funds against insolvency.
- Novalnet meets the capital requirements of BaFin and the Deutsche Bundesbank to ensure that its contractual partners are protected
- In-house technical engineering department builds and maintains the platform with 24/7 support for incident management in the event of security breaches
- Continuous development of SDKs for emerging programming languages as well as for new operating systems (Android, iOS, app development)
- 100+ free payment plugins to connect all major shop systems with minimum skills
- Support for mobile payments