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Sales:
+49 89 9230683-20
sales@novalnet.de
Support:
+49 89 9230683-21
support@novalnet.de
Endcustomer support:
+49 89 9230683-29 (Mon - Fri 9 am - 4 pm)


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  • Our Solutions
    • Payment Solutions
      • Full-service Payment Processing150+ payment methods, 125+ currencies
      • Split payments and revenue shareAutomated Marketplace & Affiliate Management
      • Instant Payment PluginsPlugins for E-commerce, ERP and CRM platforms
      • One-Click PaymentsUser-friendly and secure using tokenisation
      • Pay-by-LinkThe simplest way to accept payments
      • Phone PaymentsAccept payments using IVR
      • Subscription ManagementFlexible secure recurring payments
      • Virtual IBANAutomated credit assignment for invoice and pre-payments
      • Payment GuaranteeEliminate the risk of non-payment
      • Virtual TerminalAccept offline payments
    • Safety & Security
      • Novashield Payment ProtectionIntelligent fraud prevention and risk management
      • Dunning & Debt CollectionAutomated claims management
      • Escrow AccountsProtect your funds from insolvency
      • Technology & PlatformSaaS for best performance and availability
      • Data CentersFully secure and located in Germany
    • Services & Support
      • Analytics & ReportsEasy sync for your accounting system
      • Automated InvoicesCreate and send invoices to your customers
      • Debtor ManagementAutomate your bookkeeping
      • End-user SupportPayment support for your customers
      • Technical SupportSupport for implementation and maintenance
      • TaxationTurnover and location-based tax automation
      • Document ManagementSupports full-customisation and secure archiving
  • Business cases
    • E-commerceOnline and physical payments centralized in an omnichannel system
    • SaaSManage recurring billing & subscriptions
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  • Account

SEPA-Direct Debit with Payment Guarantee

SEPA DIRECT DEBIT WITH 100% PAYMENT GUARANTEE

With the payment method direct debit with payment guarantee, Novalnet offers a payment method that grants the merchant a high degree of security, without, however, restricting the usual advantages of the conventional direct debit procedure. Since the dealer assigns all claims to Novalnet, he receives the outstanding money punctually and at a specified time. The payment guarantee by Novalnet means absolute protection against the risk of failure for the retailer and, moreover, simplification and optimization of the associated processes.

White-Label

Your shop and your brand should be in the foreground, which is why we offer the SEPA direct debit payment method with payment guarantee as a complete white label solution. This saves customers the confusion caused by unnecessary brand names and remains the only brand visible in the entire buying process.

Guaranteed Payout Regardless of your Customer’s Payment

Broken direct debits and return debits no longer represent a default risk for you, as Novalnet protects you from the financial consequences of the risk. If a debtor does not meet his obligation to pay or does not meet it on time, this is no longer a problem for you, because you receive your money on behalf of the buyer from Novalnet, who then takes care of the claims against the debtor. The payment guarantee is granted for both B2C and B2B orders.

Less Effort in Dunning

With the payment guarantee, we assume the risk of returned debits or cancelled direct debits for you. This significantly reduces the time you spend on receivables management, as the entire dunning process, including any collection procedures, is outsourced to Novalnet and you can thus use the capacities gained elsewhere.

Fair Dealings with end Customers

We want your customers to be happy and not upset them under any circumstances, which is why we focus on treating end customers fairly and individually in the event of a payment problem. In this way, we ensure that you do not lose any customers, but will be happy to buy them from you again in the future even after these cases. Customer satisfaction is our top priority.

  • Payment Processing
  • Pricing built for your business
  • Instant Payment Plugins
  • Developer Portal

Products

    • Credit Card
    • Instalment payments
    • SEPA-Direct Debit with Payment Guarantee
    • Direct Debit UK (BACS)
    • Pay Cash
    • Prepayment / SEPA Transfer
    • Invoice
    • Invoice with Guarantee
    • PayPal
    • Instant Bank Transfer
    • giropay
    • eps Transfer
    • iDEAL Transfer
    • Post Finance
    • Multibanco
    • Bancontact
    • Apple Pay
    • Cash on Delivery
    • Przelewy24
    • In-App-Payment
    • Pay by Mobile Phone Bill
    • Tokenization
    • Fraud prevention
    • Automated Invoicing
    • Document Management System
    • Receivables Management
    • Membership Management
    • Subscription Management
    • Marketplace Solution
    • Affiliate-System
    • MOTO / Telesales
    • Debt Collection Management
    + show more

    Services

    • Implementation & Maintenance
      • Dealer Administration
      • Test & Productive Operation
      • Project Management
      • Training and Documentation
      • Real-Time Monitoring
      • Evaluation & Reporting
      • Dealer-Support
      • End-customer Support
      • Technical Support
      • More Services
      + show more
      • About Novalnet
      • Clients
      • Careers
      • Licenses
      • Imprint
      • Privacy Policy
      • Cookie Policy
      • Knowledge Center
      • Payment Glossary
      • Ecommerce Glossary
      • Blog
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      • Contact
      pci pci dss software hosted in germany
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        March 27, 2023
        E-commerce is growing rapidly throughout Europe, with 75% of people aged 16 to 74 shopping online in the last year. The UK continues to be the [Read more…]
      • A credit getting swiped in an online bankingHow to Secure Your Payments in 2023
        March 21, 2023
        As e-commerce booms throughout Europe, selling online can be a great way to reach more customers. In 2022, 75% of people in the EU shopped online. [Read more…]
      • Currency exchange, money transfer concept, economy and financial backgroundHow to Use Payment Automation in Cross-border Payments in 2023
        March 20, 2023
        Clarity into payments is highly desirable. Even more so for cross-border payments. Having visibility into what payments are coming in and going out [Read more…]

      See all articles

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