SEPA DIRECT DEBIT WITH 100% PAYMENT GUARANTEE

With the payment method direct debit with payment guarantee, Novalnet offers a payment method that grants the merchant a high degree of security, without, however, restricting the usual advantages of the conventional direct debit procedure. Since the dealer assigns all claims to Novalnet, he receives the outstanding money punctually and at a specified time. The payment guarantee by Novalnet means absolute protection against the risk of failure for the retailer and, moreover, simplification and optimization of the associated processes.

White-Label

Your shop and your brand should be in the foreground, which is why we offer the SEPA direct debit payment method with payment guarantee as a complete white label solution. This saves customers the confusion caused by unnecessary brand names and remains the only brand visible in the entire buying process.

Guaranteed Payout Regardless of your Customer’s Payment

Broken direct debits and return debits no longer represent a default risk for you, as Novalnet protects you from the financial consequences of the risk. If a debtor does not meet his obligation to pay or does not meet it on time, this is no longer a problem for you, because you receive your money on behalf of the buyer from Novalnet, who then takes care of the claims against the debtor. The payment guarantee is granted for both B2C and B2B orders.

Less Effort in Dunning

With the payment guarantee, we assume the risk of returned debits or cancelled direct debits for you. This significantly reduces the time you spend on receivables management, as the entire dunning process, including any collection procedures, is outsourced to Novalnet and you can thus use the capacities gained elsewhere.

Fair Dealings with end Customers

We want your customers to be happy and not upset them under any circumstances, which is why we focus on treating end customers fairly and individually in the event of a payment problem. In this way, we ensure that you do not lose any customers, but will be happy to buy them from you again in the future even after these cases. Customer satisfaction is our top priority.

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