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+49 89 9230683-20
sales@novalnet.de
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+49 89 9230683-21
support@novalnet.de
Endcustomer support:
+49 89 9230683-29 (Mon - Fri 9 am - 4 pm)


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  • Our Solutions
    • Payment Solutions
      • Full-service Payment Processing150+ payment methods, 125+ currencies
      • Split payments and revenue shareAutomated Marketplace & Affiliate Management
      • Instant Payment PluginsPlugins for E-commerce, ERP and CRM platforms
      • One-Click PaymentsUser-friendly and secure using tokenisation
      • Pay-by-LinkThe simplest way to accept payments
      • Phone PaymentsAccept payments using IVR
      • Subscription ManagementFlexible secure recurring payments
      • Virtual IBANAutomated credit assignment for invoice and pre-payments
      • Payment GuaranteeEliminate the risk of non-payment
      • Virtual TerminalAccept offline payments
    • Safety & Security
      • Novashield Payment ProtectionIntelligent fraud prevention and risk management
      • Dunning & Debt CollectionAutomated claims management
      • Escrow AccountsProtect your funds from insolvency
      • Technology & PlatformSaaS for best performance and availability
      • Data CentersFully secure and located in Germany
    • Services & Support
      • Analytics & ReportsEasy sync for your accounting system
      • Automated InvoicesCreate and send invoices to your customers
      • Debtor ManagementAutomate your bookkeeping
      • End-user SupportPayment support for your customers
      • Technical SupportSupport for implementation and maintenance
      • TaxationTurnover and location-based tax automation
      • Document ManagementSupports full-customisation and secure archiving
  • Business cases
    • E-commerceOnline and physical payments centralized in an omnichannel system
    • SaaSManage recurring billing & subscriptions
    • MarketplacesGlobal payouts with complex cash flows
    • PlatformsPayment acceptance via your platform for your customers
  • Integration
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    • Knowledge Center
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  • Company
    • About Novalnet
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  • Contact
  • Account

Training and Documentation

TRAINING AND DOCUMENTATION

Novalnet takes over the complete payment processing. Updates etc. are carried out internally by Novalnet. Training your employees or the like is therefore unnecessary. All work will be carried out by Novalnet employees, depending on your requirements. Extensive documentation of the Novalnet portals is available and will, of course, be made available to your employees. However, if your company is interested, we will of course also train your employees in detail. We also look after your employees by phone, email or Skype. For the instruction in the Novalnet system, we calculate a time requirement of max. 2 hours.

 

 

  • Payment Processing
  • Pricing built for your business
  • Instant Payment Plugins
  • Developer Portal

Products

    • Credit Card
    • Instalment payments
    • SEPA-Direct Debit with Payment Guarantee
    • Direct Debit UK (BACS)
    • Pay Cash
    • Prepayment / SEPA Transfer
    • Invoice
    • Invoice with Guarantee
    • PayPal
    • Instant Bank Transfer
    • giropay
    • eps Transfer
    • iDEAL Transfer
    • Post Finance
    • Multibanco
    • Bancontact
    • Apple Pay
    • Cash on Delivery
    • Przelewy24
    • In-App-Payment
    • Pay by Mobile Phone Bill
    • Tokenization
    • Fraud prevention
    • Automated Invoicing
    • Document Management System
    • Receivables Management
    • Membership Management
    • Subscription Management
    • Marketplace Solution
    • Affiliate-System
    • MOTO / Telesales
    • Debt Collection Management
    + show more

    Services

    • Implementation & Maintenance
      • Dealer Administration
      • Test & Productive Operation
      • Project Management
      • Training and Documentation
      • Real-Time Monitoring
      • Evaluation & Reporting
      • Dealer-Support
      • End-customer Support
      • Technical Support
      • More Services
      + show more
      • About Novalnet
      • Clients
      • Careers
      • Licenses
      • Imprint
      • Privacy Policy
      • Cookie Policy
      • Knowledge Center
      • Payment Glossary
      • Ecommerce Glossary
      • Blog
      • News
      • Contact
      pci dss software hosted in germany
      • a happy digital shopperHow to Choose a Global Cross-Border Payments Platform
        January 31, 2023
        International payments are indispensable for businesses looking to explore new markets and consumer bases. But there are several variables at play [Read more…]
      • A banner showing SWIFT payment versus SEPA paymentWhich is Best for International Payments: SWIFT or SEPA?
        January 30, 2023
        If you deal with international and cross-border payments, you must have come across the terms SWIFT and SEPA. But what are they and how do you use [Read more…]
      • Currency exchange, money transfer concept, economy and financial background6 Best Practices to Improve Your Cross-border Payments
        January 24, 2023
        Cross-border payments are subject to inefficiencies, costing money and time. Not having the right practices can slow down your cross-border payments [Read more…]

      See all articles

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