Registered users

Have an account? Login in now

Login

New customers

Create account instantly

Get Started Contact Sales

Start accepting payments online.

Sales:
+49 89 9230683-20
sales@novalnet.de
Support:
+49 89 9230683-21
support@novalnet.de
Endcustomer support:
+49 89 9230683-29 (Mon - Fri 9 am - 4 pm)


Close
×

Novalnet's instant plugins make integration a breeze.

Thank you for your interest. We'll get back to you soon!
There is an issue while processing your request. We'll get it fixed and get back soon. Thank you for your interest.
×

Get support Get guidance from Novalnet's finance, business and technology experts.

Thank you for your interest. We'll get back to you soon!
There is an issue while processing your request. We'll get it fixed and get back soon. Thank you for your interest.
×

Get in touch Get guidance from Novalnet's finance, business and technology experts.

Thank you for your interest. We'll get back to you soon!
There is an issue while processing your request. We'll get it fixed and get back soon. Thank you for your interest.

Create account |    Already registered? Sign in Your account details will be emailed to you in one business day.

Thank you for your interest. We'll get back to you soon!
There is an issue while processing your request. We'll get it fixed and get back soon. Thank you for your interest.

Get Started
Skip to content
Template name: white header 1page.php
  • Payment Solutions
    • Accept Payments
      • Full-service Payment Processing150+ payment methods 125+ currencies
      • Payment PluginsInstant payment plugins for 100+ ecommerce/ERP/CRM platforms
      • Seamless checkoutMaximize conversion, minimize friction
      • Guaranteed Payment100% payment assurance and faster pay outs.
      • MOTO / Pay-by-LinkAccept payments without an ecommerce website
      • CallNPayOnline payment without internet using IVR technology
    • Secure Transactions
      • Fraud preventionAI based fraud and risk prevention in a PCI DSS Level 1 environment
      • Escrow accountsReduce nonpayment risk to zero with insolvency-proof escrow accounts
      • Receivables ManagementImprove cash inflow and minimise debt
      • Debt collectionAutomated dunning process ensures timely payment reminders and collection
    • Value Additions
      • Marketplace and affiliatesMixed basket checkout with automated payouts and commission calculations
      • Subscription ManagementAccept subsription payments on schedule
      • Implementation & MaintenanceLeave your payment integration and maintenance worries to the experts
      • Analytics and reportingGet in-depth view of your transactions and automated reports in multiple formats
      • End-user supportPayment support for your customers on phone, email and chatbot
      • Document managementCustomise and archive all user-facing documents, pages, and forms
  • Integration
    • Interfaces
    • Instant Payment Plugins
    • Knowledge Center
  • Company
    • About Novalnet
    • Management Team
    • Partners
    • Clients
    • Licenses
    • Awards
    • Careers
    • Pricing
  • Blog
  • Contact
  • Account

Debt Collection

A modern approach to debt collection services and a reliable claims recovery complement our risk management systems. Our receivables management service employs a personalized approach and thus obtains a high recovery rate. Except for legal dunning proceedings, the service is absolutely free of charge.

You can prevent high losses by payment defaults using Novalnet receivables management. Nowadays, a reliable claims recovery is indispensable for every merchant. From the first reminder to legal dunning proceedings we will arrange everything to recover the claims from the client.

Our receivables management offers:

  • automatic payment reminder via email
  • activation of the collection process for overdue payments or return debit notes
  • automatized debt collection via email, mail, phone
  • transparency of every single dunning step
  • personalized debt collection with high success rate

Of course, you receive a status message in our online administration for every step carried out, so that you are always informed of the current situation. Furthermore, you can download all documents for a particular case there.

To us, this is part of the all-round carefree package of a payment service provider for online shops and e-commerce retailers.

  • Payment Processing
  • Pricing built for your business
  • Instant Payment Plugins
  • Developer Portal

Products

    • Credit Card
    • Instalment payments
    • SEPA-Direct Debit with Payment Guarantee
    • Direct Debit UK (BACS)
    • Pay Cash
    • Prepayment / SEPA Transfer
    • Invoice
    • Invoice with Guarantee
    • PayPal
    • Instant Bank Transfer
    • giropay
    • eps Transfer
    • iDEAL Transfer
    • Post Finance
    • Multibanco
    • Bancontact
    • Apple Pay
    • Cash on Delivery
    • Przelewy24
    • In-App-Payment
    • Pay by Mobile Phone Bill
    • Tokenization
    • Fraud Prevention bck
    • Automated Invoicing
    • Document Management System
    • Receivables Management
    • Membership Management
    • Subscription Management
    • Marketplace Solution
    • Affiliate-System
    • MOTO / Telesales
    • Debt Collection Management
    + show more

    Services

    • Implementation & Maintenance
      • Dealer Administration
      • Test & Productive Operation
      • Project Management
      • Training and Documentation
      • Real-Time Monitoring
      • Evaluation & Reporting
      • Dealer-Support
      • End-customer Support
      • Technical Support
      • More Services
      + show more
      • About Novalnet
      • Clients
      • Careers
      • Licenses
      • Imprint
      • Privacy Policy
      • Cookie Policy
      • Knowledge Center
      • Payment Glossary
      • Ecommerce Glossary
      • Blog
      • News
      • Contact Us
      pci dss
      • Person witnessing fraud alertsPayment Threats are Rising. Is Your Business Prepared?
        July 4, 2022
        Payment fraud continues to threaten businesses in Europe. Learn more about what you can do to prepare for and prevent fraud. [Read more…]
      • thumb getting scanned for biometricWhy Biometric Payments Will be Big in 2022
        July 4, 2022
        Biometric payments make checkouts faster and safer. And shoppers in Europe love them. Learn how to use them in your business and get the best results. [Read more…]
      • a female merchant selling goods online through merchant accountDoes Your Business Need A Merchant Account?
        June 27, 2022
        Heard of a merchant account but don’t know if you need one? Learn more in this blog. [Read more…]

      See all articles

      Have we debited your account?

      If you found a debit in your bank statement and don't know what you have been charged for, click the button below
      Get transaction Info
      Please keep your 17-digit transaction number (TID) ready.

      Hotline: +49 89 9230683-29 (Mon - Fri 9 am - 4 pm (CET))

      This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Cookie settingsACCEPT
      Privacy & Cookies Policy

      Privacy Overview

      This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience. Learn more about our cookies policy.
      Necessary
      Always Enabled
      Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information. Learn more about necessary cookies.
      Non-necessary
      Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website. Learn more about necessary cookies.
      SAVE & ACCEPT
      wpChatIcon
      ×

      Create Account