Debt Collection

You can prevent high losses by payment defaults using Novalnet receivables management. Nowadays, a reliable claims recovery is indispensable for every merchant. From the first reminder to legal dunning proceedings we will arrange everything to recover the claims from the client.

Our receivables management offers:

• automatic payment reminder via email
• activation of the collection process for overdue payments or return debit notes
• automatized debt collection via email, mail, phone
• transparency of every single dunning step
• personalized debt collection with high success rate

Of course, you receive a status message in our online administration for every step carried out, so that you are always informed of the current situation. Furthermore, you can download all documents for a particular case there.

To us, this is part of the all-round carefree package of a payment service provider for online shops and e-commerce retailers.