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Debt Collection

Collection & Receivables Management

Debt collection management


Your advantages with collection management via Novalnet:

• personalized debt collection without additional costs
• automatized transmission of unpaid claims
• real-time display and all case details inside the administration portal

A modern approach to debt collection services and a reliable claims recovery complement e payment and risk management of Novalnet AG. Our receivables management service employs a personalized approach and thus obtains a high recovery rate. Except for legal dunning proceedings, the service is absolutely free of charge.

You can prevent high losses by payment defaults using Novalnet receivables management. Nowadays, a reliable claims recovery is indispensable for every merchant. From the first reminder to legal dunning proceedings we will arrange everything to recover the claims from the client.

Our receivables management offers:

• automatic payment reminder via email
• activation of the collection process for overdue payments or return debit notes
• automatized debt collection via email, mail, phone
• transparency of every single dunning step
• personalized debt collection with high success rate

Of course, you receive a status message in our online administration for every step carried out, so that you are always informed of the current situation. Furthermore, you can download all documents for a particular case there.

To us, this is part of the allround carefree package of a payment service provider for online shops and e-commerce retailers.

For further information, please contact our support team