It’s a secure payment method where you, as the merchant, receive your money on time – even if the customer doesn’t pay. Novalnet assumes the payment risk and manages the full process on your behalf.

You are fully protected from payment defaults. Novalnet pays you the full amount upfront and takes over the responsibility of collecting the funds from your customer.

Both B2C (private customers) and B2B (business clients) transactions are covered under the guarantee.

After a successful transaction, Novalnet transfers the funds to you at a fixed, pre-agreed time – regardless of whether the customer’s payment is successful.

Novalnet covers the amount and handles the entire follow-up process with the customer. You don’t experience any delays or financial losses.

Yes. Novalnet takes care of the full dunning process, including reminders and collection procedures, saving you time and operational effort.

Yes, it is fully white-label. Your brand stays in the foreground throughout the entire customer journey – from checkout to post-sale communication.

No. As a white-label solution, your customers only see your brand. Novalnet operates in the background to keep the experience seamless.

You still get paid on time. Novalnet handles the communication with your customer professionally and fairly, ensuring a positive customer experience.

We prioritize customer satisfaction. Any payment issues are handled individually and respectfully to maintain trust and avoid losing customers.