Document management

Fully customisable

Easily configure and automatically send all documents customised to match your corporate identity, country, language and more, with support for 100+ data fields.

Prompt delivery

Automatically deliver invoices to your customers by email and, if you prefer, by post too.

Secure archive

Archive and retrieve your documents in various formats using our secure, audit-ready storage system, designed to give you the peace of mind you deserve.

Add brand value

Personalisation, localisation and standardisation help your customers connect with your brand. Apply your logo, colours and layout to all customer-facing documents and your user interface so that they reflect your brand’s values.

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Frequently Asked Questions

1. What is Novalnet’s document management solution?

Novalnet’s document management automates the creation, delivery, and secure archiving of payment-related documents such as invoices, credit notes, and payout summaries.

2. Which types of documents are automatically generated?

The system automatically generates invoices, payment confirmations, credit notes, fee breakdowns, tax summaries, and payout reports—customizable per transaction or cycle.

3. Are the generated documents tax-compliant?

Yes. All documents meet EU and German invoicing standards and include legally required information such as VAT, timestamps, sender details, and payment IDs.

4. Can I customize the layout or branding of invoices and documents?

Absolutely. Novalnet allows merchants to customize templates with logos, color schemes, sender addresses, and message fields for a consistent brand experience.

5. How are documents delivered to customers or partners?

Documents are sent via email, made available via secure links, or displayed within the customer portal—depending on your preferred communication method.

6. Does Novalnet support recurring invoice generation for subscriptions?

Yes. Recurring invoices are automatically generated and dispatched according to the billing cycle configured for each customer or subscription plan.

7. Where and how are the documents stored?

Documents are securely stored in Novalnet’s EU-based infrastructure and can be accessed or downloaded via the merchant portal for audits or accounting.

8. Can documents be exported or synced to accounting systems?

Yes. Documents can be downloaded in bulk, exported in structured formats (PDF, CSV, XML), or integrated into ERP/accounting tools using APIs.

Store, access and deliver

Multiple formats

Email and PDF archiving, along with MS-Office or Open Office integration, cover practically all secure archiving requirements and follow all legal regulations and compliance.

Multiple delivery modes

Send invoices, order confirmations or payment reminders by email or post. Set up automated email delivery of invoices, order confirmations and more. If you need them, physical invoices are printed and posted by Novalnet.

Access and version control

Set up user access levels to protect your documents from unauthorised access. Our version control system allows you to access previous versions while protecting file integrity.