Novalnet Achieves SOC 2 Type II: A New Standard in Secure, Compliant Payment Solutions

At Novalnet, we view trust not as a marketing phrase but as an operating principle—one that guides every decision we make. We’re pleased to share that we’ve recently completed the SOC 2 Type II audit across all our global operations. This achievement marks a meaningful step forward in our mission to uphold the highest standards of data security, compliance, and operational integrity.

As a BaFin-licensed financial institution with clients and partners across Europe, North America, and Asia, this independent audit offers strong validation of the systems and processes we’ve built to support enterprise-grade payment services.

Understanding SOC 2 Type II and Its Significance

Developed by the American Institute of Certified Public Accountants (AICPA), the SOC 2 framework is a widely respected set of standards for evaluating how service organizations handle customer data. It focuses on five key areas known as the Trust Services Criteria: security, availability, processing integrity, confidentiality, and privacy.

What makes the Type II report distinct from Type I is its scope. Rather than assessing controls at a single point in time, SOC 2 Type II evaluates how effectively those controls are maintained over an extended period—typically six to twelve months. This approach provides a more realistic and reliable measure of whether an organization operates with consistency, not just intention.

Who Was Assessed?

The audit covered the operational controls and systems of four key Novalnet entities:

• Novalnet in Germany

• Novalnet Ltd. in the United Kingdom

• Novalnet Payment Corp. in the United States

• Novalnet e-Solutions Pvt. Ltd. in India

Each was evaluated against the same rigorous benchmarks, ensuring that clients across geographies can expect a unified standard of service, reliability, and data stewardship.

What This Means for Our Clients and Partners

The successful completion of a SOC 2 Type II audit is especially meaningful in today’s climate of heightened data sensitivity. For clients in industries like financial services, SaaS, e-commerce, healthcare, and legal services, the ability to trust that vendors have secure and consistent internal processes is non-negotiable.

By undergoing this comprehensive audit, Novalnet offers its clients a higher degree of assurance. The findings reflect our commitment to embedding compliance not just into our technology—but into our daily operations, across teams and time zones. This is especially valuable in contexts such as vendor assessments, procurement reviews, and third-party risk management efforts, where validated operational discipline can streamline decision-making and foster confidence.

Why It Matters Beyond the Checklist

While completing a SOC 2 audit might check a box for some organizations, we see it differently. It’s a reflection of the principles we already follow. Our internal systems are not only designed for secure, compliant operations—they’re actively monitored, regularly reviewed, and continuously improved.

This approach has long been part of our organizational DNA. Our infrastructure, from data handling to service delivery, is built around the idea that compliance and security are never one-time tasks—they’re ongoing responsibilities. The SOC 2 Type II audit simply puts those efforts through an external lens and validates that we’re doing what we say, not just once, but continuously.

Local Accountability, Global Standards

Operating as a global payment service provider, Novalnet processes millions of transactions daily for clients in over 150 countries. This scale brings with it the need to meet not only regulatory expectations, but also the evolving demands of a digital economy.

The SOC 2 Type II audit complements our existing compliance credentials, including our BaFin license and PCI DSS Level 1 status. It further affirms our capability to deliver secure, compliant, and transparent payment solutions that scale across regions and regulatory frameworks.

Requesting the SOC 2 Type II Report

We understand the importance of transparency and documentation—especially for those involved in compliance, procurement, or IT governance. If you’re a client, partner, or stakeholder evaluating Novalnet’s infrastructure, we can provide the official audit report upon request. It’s available to support your internal reviews, vendor assessments, or onboarding processes.

To request the report, simply reach out to us at: support@novalnet.de.

Looking Ahead

Having independently audited processes offers reassurance that goes far beyond a security policy on paper in a world where data breaches can erode years of trust overnight. It demonstrates that we operate with a clear sense of accountability—something we believe every client deserves.

Whether you’re scaling a fintech platform, building a digital membership service, or navigating complex e-commerce regulations, you need a payment partner that won’t just say the right things—but will deliver, day after day.

With our SOC 2 Type II audit now complete, Novalnet strengthens its role as that partner.

Gowri Shankar Balasubramaniam

Gowri Shankar is the IT Application Security Manager at Novalnet with versatile knowledge in Programming and System/Security architecture. Having 11+ years of experience in the financial services industry, Cybersecurity, Payment Card Industry Data Security Standard (PCI DSS). Certified in Advanced Payment Card Industry Security Implementer (CPISI 2.0), Secure Software Lifecycle Professional (CSSLP) from (ISC)².