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Seamless Checkout

With a custom domain, checkout happens on your domain, which fosters trust. Without it, customers may abandon their cart due to suspicions caused by redirection to a different URL

Brand Continuity

Your website is your brand’s virtual storefront. Custom Domain allows you to maintain your brand’s identity throughout the payment process, enhancing recognition and strengthening your brand image.

Enhanced Analytics

Custom Domain allows you to track customer behavior, analyze their journey, and make data-driven decisions. By keeping the payment process within your domain, you can integrate tracking tools, refine your marketing efforts and improve your ROI.

Add trust, avoid friction

Improved Conversion Rate

With increased trust, you’ll see higher completion rates and a boost in sales.

Seamless Integration

Custom Domain seamlessly integrates into your design and brand strategy for a cohesive online experience. Rest easy, knowing all transactions are encrypted according to PCI-DSS standards while ensuring a user-friendly process.

Security and Convenience

Rest easy, knowing all transactions are encrypted according to PCI-DSS standards while ensuring a user-friendly process.

Easy Setup

Activate Custom Domain in Novalnet dashboard under checkout settings. Novalnet offers support for technical customization.

Learn more in our developer portal

How to Implement Custom Domain

Novalnet’s Custom Domain feature lets you host your payment pages under your own domain — offering a seamless and trustworthy checkout experience for your customers. It helps maintain brand consistency, reduces cart abandonment, and ensures compliance through NOVALNET’s PCI DSS Level 1–certified infrastructure.

Step 1: Configure Your Custom Domain

  • Log in to the Novalnet Merchant Portal.
  • Go to Projects → Payment Methods → Hosted Payment Page Settings.
  • Enable Custom Domain and enter your preferred subdomain (e.g., pay.yourcompany.com).
  • Create a CNAME record in your DNS pointing to the Novalnet payment domain provided in your account.
  • Save your settings. Novalnet will automatically manage the SSL certificate and secure hosting.

Step 2: Verify and Go Live

  • Once your domain setup is verified, test your checkout flow using the hosted payment page on your own domain.
  • Monitor transactions in real time via your Merchant Portal Dashboard.
  • Integrate your tracking or analytics tools to measure conversion impact and maintain brand insights.
  • Novalnet ensures full PCI compliance and encrypted data transmission throughout the checkout process.
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Choose Your Integration Method

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Hosted Payment Page (HPP)

The Custom Domain feature works seamlessly with the Hosted Payment Page — providing a branded, secure, and PCI-compliant checkout.

HPP Guide
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Direct API

Integrate custom redirection logic for multi-domain or region-specific checkouts while maintaining SSL-secured connections.

API Reference
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Plugins

Shopware, WooCommerce, Magento, Shopify, and others — configure your Custom Domain directly in the plugin’s hosted payment settings.

See all plugins

Frequently Asked Questions

A custom domain allows businesses to use their own domain name for the hosted payment pages instead of redirecting customers to a third-party URL—offering a seamless, branded checkout experience.

Novalnet enables you to configure your own subdomain (e.g., pay.yourcompany.com) that points to Novalnet’s secure checkout pages. Your customers remain within your brand ecosystem throughout the entire payment process.

Using a custom domain enhances trust, reduces cart abandonment, improves brand consistency, and prevents customer confusion caused by domain switching at checkout.

Yes. Even though the payment page uses your branded domain, it is hosted and secured by Novalnet’s PCI DSS Level 1-compliant infrastructure—ensuring security without compliance overhead on your side.

No advanced coding is required. You only need to configure a CNAME record in your DNS settings, and Novalnet handles the SSL certificate and secure hosting.

Yes. Novalnet’s custom domain can be used with embedded payment forms or redirect-based checkout flows, providing full flexibility in implementation.

Novalnet provides and manages the SSL certificate for your custom payment domain, ensuring encrypted communication and eliminating the need for merchant-side maintenance.

Multiple Display Options

Inline Form

Fit the payment form right inside your checkout page layout with no indication of external form elements.

Overlay Form

Display the payment form within an overlay which pops up on the checkout page.

Page Redirect

Redirect customers to our fully secure hosted payment page and get them back to your website right after the payment is completed.