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Fully customisable

Easily configure and automatically send all documents customised to match your corporate identity, country, language and more, with support for 100+ data fields.

Prompt delivery

Automatically deliver invoices to your customers by email and, if you prefer, by post too.

Secure archive

Archive and retrieve your documents in various formats using our secure, audit-ready storage system, designed to give you the peace of mind you deserve.

Add brand value

Personalisation, localisation and standardisation help your customers connect with your brand. Apply your logo, colours and layout to all customer-facing documents and your user interface so that they reflect your brand’s values.

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Frequently Asked Questions

Novalnet’s document management automates the creation, delivery, and secure archiving of payment-related documents such as invoices, credit notes, and payout summaries.

The system automatically generates invoices, payment confirmations, credit notes, fee breakdowns, tax summaries, and payout reports—customizable per transaction or cycle.

Yes. All documents meet EU and German invoicing standards and include legally required information such as VAT, timestamps, sender details, and payment IDs.

Absolutely. Novalnet allows merchants to customize templates with logos, color schemes, sender addresses, and message fields for a consistent brand experience.

Documents are sent via email, made available via secure links, or displayed within the customer portal—depending on your preferred communication method.

Yes. Recurring invoices are automatically generated and dispatched according to the billing cycle configured for each customer or subscription plan.

Documents are securely stored in Novalnet’s EU-based infrastructure and can be accessed or downloaded via the merchant portal for audits or accounting.

Yes. Documents can be downloaded in bulk, exported in structured formats (PDF, CSV, XML), or integrated into ERP/accounting tools using APIs.

Store, access and deliver

Multiple formats

Email and PDF archiving, along with MS-Office or Open Office integration, cover practically all secure archiving requirements and follow all legal regulations and compliance.

Multiple delivery modes

Send invoices, order confirmations or payment reminders by email or post. Set up automated email delivery of invoices, order confirmations and more. If you need them, physical invoices are printed and posted by Novalnet.

Access and version control

Set up user access levels to protect your documents from unauthorised access. Our version control system allows you to access previous versions while protecting file integrity.