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Sales:
+49 89 9230683-20
sales@novalnet.de
Support:
+49 89 9230683-21
support@novalnet.de
Endcustomer support:
+49 89 9230683-29 (Mon - Fri 9 am - 4 pm)


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  • Payment Solutions
    • Accept Payments
      • Full-service Payment Processing150+ payment methods 125+ currencies
      • Payment PluginsInstant payment plugins for 100+ ecommerce/ERP/CRM platforms
      • Seamless CheckoutMaximize conversion, minimize friction
      • Guaranteed Payment100% payment assurance and faster pay outs.
      • MOTO / Pay-by-LinkAccept payments without an ecommerce website
      • CallNPayOnline payment without internet using IVR technology
    • Secure Transactions
      • Fraud preventionAI based fraud and risk prevention in a PCI DSS Level 1 environment
      • Escrow accountsReduce nonpayment risk to zero with insolvency-proof escrow accounts
      • Receivables ManagementImprove cash inflow and minimise debt
      • Debt collectionAutomated dunning process ensures timely payment reminders and collection
    • Value Additions
      • Marketplace and affiliatesMixed basket checkout with automated payouts and commission calculations
      • Subscription ManagementAccept subsription payments on schedule
      • Implementation & MaintenanceLeave your payment integration and maintenance worries to the experts
      • Analytics and reportingGet in-depth view of your transactions and automated reports in multiple formats
      • End-user supportPayment support for your customers on phone, email and chatbot
      • Document ManagementCustomise and archive all user-facing documents, pages, and forms
  • Integration
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Technical Support

Technical Support During Implementation

With our in-house technical development department, we offer a flexible and professional service for connecting to any system. Do you have special or customization requests? We would be happy to talk to you about the project effort and implementation.

We are happy to help you with the payment integration, the integration of the various payment methods, the selection of security modules, even with a possible conversion of the entire payment system – as well as with the implementation of a completely new project.

Our software department takes care of the special adaptation of individual solutions for contractual partners and thus realizes a wide variety of projects.

Technical implementation of the services offered by Novalnet, including a comprehensive test phase, usually takes between 2 and 4 weeks (depending on the effort). The time required for this depends mainly on the effort, the special requirements and your individual wishes. Our technical department, which has been specially set up for this, supports you and your team with the technical implementation up to the test phase. Our experienced employees also accompany the test phase.

The implementation is possible immediately! Several employees from technology, compliance, support and various quality assurance managers and technicians will also successfully implement your project.

One of the many typical adjustments for the contractual partner is, for example, the individual integration of the payment processes into his existing system as well as the transferor transmission of the additional data to third systems (backend / ERP / accounting etc.) based on the actual status of the contractual partner (connection via Connectors, the takeover of existing customers and tokens, the takeover of blacklists and whitelists, etc.). In addition, Novalnet has its own team for tests, quality assurance and quality management to provide the appropriate checking and technical support – for user-friendly and optimal integration of the payment processes that optimally match the customer checkout and the other processes. We offer this support for both test and live operation.

Transfer of Existing Customer Data from Another PSP / Acquirer/Service Partner

After you, as the contractual partner has granted the power of attorney, we will contact your previous payment service provider (PSP) / acquirer/service partner directly and take care of the complete transfer of the data from your existing customers, especially the sensitive payment data (via secure channels ). Taking over existing customers is therefore not a problem with the cooperation of the other PSP / acquirer/service partner. In the past, we have already made a quick and uncomplicated change for various large customers (contractual partners).

This Process fully Complies with the Payment Card Industry Data Security Standard (PCI-DSS).

  • Payment Processing
  • Pricing built for your business
  • Instant Payment Plugins
  • Developer Portal

Products

    • Credit Card
    • Instalment payments
    • SEPA-Direct Debit with Payment Guarantee
    • Direct Debit UK (BACS)
    • Pay Cash
    • Prepayment / SEPA Transfer
    • Invoice
    • Invoice with Guarantee
    • PayPal
    • Instant Bank Transfer
    • giropay
    • eps Transfer
    • iDEAL Transfer
    • Post Finance
    • Multibanco
    • Bancontact
    • Apple Pay
    • Cash on Delivery
    • Przelewy24
    • In-App-Payment
    • Pay by Mobile Phone Bill
    • Tokenization
    • Fraud Prevention bck
    • Automated Invoicing
    • Document Management System
    • Receivables Management
    • Membership Management
    • Subscription Management
    • Marketplace Solution
    • Affiliate-System
    • MOTO / Telesales
    • Debt Collection Management
    + show more

    Services

    • Implementation & Maintenance
      • Dealer Administration
      • Test & Productive Operation
      • Project Management
      • Training and Documentation
      • Real-Time Monitoring
      • Evaluation & Reporting
      • Dealer-Support
      • End-customer Support
      • Technical Support
      • More Services
      + show more
      • About Novalnet
      • Clients
      • Careers
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      • Privacy Policy
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      • Payment Glossary
      • Ecommerce Glossary
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      • Contact Us
      pci dss
      • a female merchant selling goods online through merchant accountDoes Your Business Need A Merchant Account?
        June 27, 2022
        Heard of a merchant account but don’t know if you need one? Learn more in this blog. [Read more…]
      • A mobile screen showing mobile paymentHow to Choose a Mobile Payment Gateway in 2022
        June 27, 2022
        Mobile payments are fast becoming the norm in Europe. A mobile payment gateway is hence crucial for businesses of all sizes. [Read more…]
      • mobile payments done via card6 Tips To Choose a Payment Service Provider in Europe in 2022
        June 15, 2022
        Working with the right payments partner can have a wealth of benefits. But how do you choose the best one for your business? Read on to know more. [Read more…]

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