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+49 89 9230683-20
sales@novalnet.de
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Endcustomer support:
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  • Our Solutions
    • Payment Solutions
      • Full-service Payment Processing150+ payment methods, 125+ currencies
      • Split payments and revenue shareAutomated Marketplace & Affiliate Management
      • Instant Payment PluginsPlugins for E-commerce, ERP and CRM platforms
      • One-Click PaymentsUser-friendly and secure using tokenisation
      • Pay-by-LinkThe simplest way to accept payments
      • Phone PaymentsAccept payments using IVR
      • Subscription ManagementFlexible secure recurring payments
      • Virtual IBANAutomated credit assignment for invoice and pre-payments
      • Payment GuaranteeEliminate the risk of non-payment
      • Virtual TerminalAccept offline payments
    • Safety & Security
      • Novashield Payment ProtectionIntelligent fraud prevention and risk management
      • Dunning & Debt CollectionAutomated claims management
      • Escrow AccountsProtect your funds from insolvency
      • Technology & PlatformSaaS for best performance and availability
      • Data CentersFully secure and located in Germany
    • Services & Support
      • Analytics & ReportsEasy sync for your accounting system
      • Automated InvoicesCreate and send invoices to your customers
      • Debtor ManagementAutomate your bookkeeping
      • End-user SupportPayment support for your customers
      • Technical SupportSupport for implementation and maintenance
      • TaxationTurnover and location-based tax automation
      • Document ManagementSupports full-customisation and secure archiving
  • Business cases
    • E-commerceOnline and physical payments centralized in an omnichannel system
    • SaaSManage recurring billing & subscriptions
    • MarketplacesGlobal payouts with complex cash flows
    • PlatformsPayment acceptance via your platform for your customers
  • Integration
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Restricted and Prohibited Business Categories

Restricted categories

Businesses under these categories will still be able to use Novalnet payment processing subject to set conditions and fees.

4814 Telecommunication Equipment Including Telephone Sales
4816 Computer Network/Information Services
5122 Drugs, Drug Proprietaries, Druggists’ Sundries
5310 Discount Stores
5499 Miscellaneous Food Stores Convenience Stores, Markets, Specialty Stores (This included supplements and nutraceuticals)
5521 Automobile and Truck Dealers
5912 Drug Stores, Pharmacies
5921 Package Stores–Beer, Wine and Liquor
5962 Direct marketing – travel services
5966 Direct Marketing – outbound telemarketing
5967 Direct Marketing – Inbound telemarketing
5968 Direct Marketing – Continuity/Subscription Merchant
5969 Direct Marketing – Other
5972 Stamp and coins
5993 Cigar Stores & Stands
6051 Quasi Cash–Merchant (Cryptocurrencies/Virtual currencies)
6211 Forex and Binary Option Services
7273 Dating & Escort Services
7277 Debt, Marriage, Personal–Counseling Services
7297 Massage Parlors
7379 Computer Maintenance, Repair and Services
7800 Government Owned Lottery
7801 Government-Licensed Casinos
7802 Government-Licensed Horse/Dog Racing
7841 Video Entertainment Rental Stores
7922 Theatrical Producers and ticketing (primary ticketing)
7995 Gambling
7994 Video Game Arcades and Establishments
6211 Securities–Brokers and Dealers

Prohibited categories

Business under these categories will not be able to use Novalnet payment services. This list is non-exhaustive, and it is intended to provide basic guidelines regarding our acceptance policy of Novalnet. This list is updated from time to time and may also be extended at the sole discretion of Novalnet.

  • Illegal activities, products & services (including but not limited to Marijuana, Marijuana seeds, Hallucinating mushrooms, K2, Salvia Divinorum, Bath salts with psychoactive effects, HGH, HCG etc.)
  • Any service providing peripheral support of illegal activities (i.e. drugs)
  • Adult related to Bestiality, Child pornography, Necrophilia, Incest, Rape, Violence, BDSM and other banned content
  • Adoption agencies
  • Anti-Virus and registry cleaning software’s
  • Business/investment opportunities (“get rich quick schemes”, including internet search/ad optimization)
  • Credit counselling, repair, protection, and debt reduction and/or consolidation – includes credit card protection and identity theft protection
  • Chemical Materials
  • Drug Paraphernalia of Any Form
  • Extended Warranty Companies
  • File sharing/File storage/Cyber Locker/Cloud services and other P2P software’s
  • Foreclosure Protection/Guarantees
  • HD DVD and Blue Ray – Disk Decryption Devices
  • Herbal Smoking Blends and Herbal Incense
  • Government Grants
  • Lifetime Subscriptions (any product or service)
  • Long-term investment and insurance companies
  • Medical Benefits Packages (including discount medical cards)
  • Mortgage Payments or other debt related estate products
  • Multilevel marketing schemes that do not involve a “real” (of independent value) product or service (like Pyramid or Ponzi Schemes) and the primary objective is solicitation of new distributors
  • Payday loans
  • PC support call centers, Registry cleaners and Bug fixes
  • Sales-incentive-based programs that rely on “breakage” to earn profit. “Breakage” is defined as services paid for by the cardholder but never used. Prepaid and gift card program models are not considered breakage and are not, per se, unacceptable
  • Substances Designed to Mimic Illegal Drugs (including herbal smoking blends & herbal incense)
  • Replica – merchants selling fake products designed to look like the designer name products
  • Timeshares and timeshare advertising
  • Third party billing companies
  • Websites promoted hatred, racism or religious persecution
  • Weapons, firearms, munitions of any sort
  • Win a car, boat or a real estate’ competition
  • Unlicensed/ Unregulated forex and crypto merchants
  • Companies that sell protection or registration service against identity theft, Internet fraud, credit card theft or fraud, etc.
  • Non-governmental immigration/Visa services.
  • Doctors – not elsewhere classified i.e. cosmetic/plastic surgery
  • Fortune telling, astrologers, tarot card readers, and mystical services
  • Religious organizations providing worship services, religious activities, training or study
  • Court Costs including Alimony and Child Support
  • Bail and Bond Payments
  • Counterfeit goods/ replica goods
  • Free trial/low cost trial offers
  • Claims management companies
  • Open-end services (no limit in duration)
  • Pyramid sales/multi-level marketing
  • Cannabidiol (CBD) products
  • Crowd funding
  • Cryptocurrencies/bitcoin/FOREX
  • Fulfillment house
  • Hair restoration services/hair transplant/hair replacement surgery
  • Male/female enhancers
  • Warranty programs
  • Modeling/talent agencies
  • Pre-order merchants
  • Voice-over-internet protocol (VoIP)
  • Payment Processing
  • Pricing built for your business
  • Instant Payment Plugins
  • Developer Portal

Products

    • Credit Card
    • Instalment payments
    • SEPA-Direct Debit with Payment Guarantee
    • Direct Debit UK (BACS)
    • Pay Cash
    • Prepayment / SEPA Transfer
    • Invoice
    • Invoice with Guarantee
    • PayPal
    • Instant Bank Transfer
    • giropay
    • eps Transfer
    • iDEAL Transfer
    • Post Finance
    • Multibanco
    • Bancontact
    • Apple Pay
    • Cash on Delivery
    • Przelewy24
    • In-App-Payment
    • Pay by Mobile Phone Bill
    • Tokenization
    • Fraud prevention
    • Automated invoices
    • Document management
    • Receivables Management
    • Membership and subscriptions
    • Marketplace and affiliates
    • Pay-by-link
    • Debt collection
    + show more

    Services

    • Hassle-free integration
    • Seamless checkout
    • Analytics and reporting
    • Escrow accounts
    • End-user support
    • Taxation
    • Test & Productive Operation
    • Dealer Administration
    • Platform for Success
    • More Services
    + show more
    • About Novalnet
    • Clients
    • Careers
    • Licenses
    • Imprint
    • Privacy Policy
    • Cookie Policy
    • Knowledge Center
    • Payment Glossary
    • Ecommerce Glossary
    • Blog
    • News
    • Contact
    pci pci dss software hosted in germany
    • A man trying pay through his e-watch6 Frequently Asked Questions About Digital Payments
      June 5, 2023
      What are digital payments? A digital payment is a payment made between two parties (the payer and the payee) where funds are transferred [Read more…]
    • Understand the Difference Between a Payment Gateway and a Payments Processor
      May 30, 2023
      Ever wondered if a payment gateway and a payment processor is the same? You’re not alone. The world of digital payments often throws up a lot of [Read more…]
    • A man trying pay through his e-watchHow to Accept Digital Payments and Boost Sales
      May 29, 2023
      Digital payments are ubiquitous. Most of us today make or accept digital payments in some form or the other, whether we realize it or not. For a [Read more…]

    See all articles

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    Hotline: +49 89 9230683-29 (Mon - Fri 9 am - 4 pm (CET))

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