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+49 89 9230683-20
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+49 89 9230683-21
support@novalnet.de
Endcustomer support:
+49 89 9230683-29 (Mon - Fri 9 am - 4 pm)


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  • Our Solutions
    • Payment Solutions
      • Full-service Payment Processing150+ payment methods 125+ currencies
      • Online PaymentsAccept payments worldwide
      • Payment to go / for various systemsReady to use payment plugins
      • CheckoutSeamless payment pages
      • Paymentlink / Pay by LinkAccept payments without programming skills
      • Telephone PaymentsAccept payments by phone
      • Virtual Terminal / MOTOOffline payment orders and catalog business
      • POS / mPOS / TerminalIn-Store Payments / On-Site Payments
      • Invoice Generation and DispatchCreate & send invoices to your customers
      • One-Click Payments / TokenizationUser friendly payment processes
      • Subscription ManagingProcess flexible subscriptions
      • Split Payments / Revenue ShareFor marketplaces and affiliates
    • Risk Management & Security
      • Payment Protection with NovalshieldIntelligent fraud prevention / risk management
      • Handling ChargebacksAutomate Chargeback / Returns handling
      • Payment GuaranteeWe take over your risk and pay immediately
      • Dunning & Debt CollectionAutomated claims management
      • Escrow accountsProtection against bankruptcy
      • Monitoring and ControlReal-time Surveillance
      • Membership ManagementBlacklist and Whitelisting
      • Technology & PlatformSaaS with best availability and performance
      • Data centersModern, safe, highly secured in Germany
      • PCI-DSS-CertificationHighest security cevel of protection
      • Alliance for cyber securityUnited against cyber threats
    • Services & Support
      • Marketplaces and affiliate managementOur full service solution
      • Analytics and ReportingExtensive analysis with charts
      • Debtor ManagementAutomation of your book keeping
      • Virtual IBAN / Automated Credit AssignmentPaylate / Invoice Payment & Prepayments
      • Training and SupportExtensive consultation & support
      • Technical SupportImplementation and maintenance
      • Invoice & PayoutsNet. or gross settlements
      • TaxationTurnover and sales tax automation
      • Project management & ConsultingIndividual process implementation
      • Document managementEverything in your own corporate identity
      • Additional ServicesTo optimize your processes
  • Business cases
    • E-commerceOnline and physical payments centralized in an omnichannel system
    • SaaSManage recurring billing & subscriptions
    • MarketplacesGlobal payouts with complex cash flows
    • PlatformsPayment acceptance via your platform for your customers
  • Integration
    • Interfaces
    • Instant Payment Plugins
    • Knowledge Center
  • Company
    • About Novalnet
    • Management Team
    • Partners
    • Clients
    • Licenses
    • Awards
    • Careers
    • Pricing
  • Blog
  • Contact
  • Account

Analytics & Reports

We map every single transaction in real time in the online administration and provide you with a variety of reports. You can also evaluate and analyse your transactions and more at any time.

Various analysis options in the Admin Portal

Each of our contractual partners has its own access to the merchant administration. Here you can not only customize all payment methods, debt collection preferences, fraud modules etc. to your individual needs – you can also evaluate and analyse your transactions and more at any time. We map every single transaction in real time in the online administration and provide you with a variety of reports.

With our accounts receivable management we offer you a comprehensive reporting system. These reports can be customized exactly to your individual needs thanks to 75 individual fields. This gives you complete transparency and overview of your accounts, transactions, and billing addresses, including customers’ (masked) account details and credit card tokens.

You have the possibility to transfer an individual bookkeeping account number to Novalnet for each individual transaction. This means that you can assign this transaction quickly and easily in your accounting. The reports can be transmitted to you automatically, e.g. daily, weekly, twice a month or monthly. The reports are sent by e-mail, API, callback script, upload via SFTP or download – or the reports are generated in real time via the Admin Portal.

You can choose between different file formats and data transfer paths (e.g. CSV, XML, SOAP, IDoc or MT940) into your accounting system (e.g. SAP, DATEV, Navision etc.). The system, which is customized to the needs of the merchant, eliminates the usually cost-intensive manual processes. In addition, you receive an individual transaction overview (as a settlement file) for each individual payment. This contains all information on the number of items or the grand total. In this context, Novalnet can also store its own bookkeeping account numbers for payment transactions and list them in the provided settlement files.

Automated reports

We monitor all transactions automatically in real time, from the checkout process to successful or unsuccessful booking and collection. As a contractual partner of Novalnet, you will receive automatic notifications at any time (e.g. about chargebacks or return debits). This can be done via callback script or email.

You can also download this information from our Admin Portal. Our key account managers are always there to support you in the context of chargebacks or return debits in order to analyse them and avoid them in the future. Furthermore, we offer various fraud prevention modules and work together with partners such as CRIFBÜRGEL and ReD to effectively counter corresponding risks in advance. We make the detailed fraud reports available to you regardless of the payment methods.

  • Payment Processing
  • Pricing built for your business
  • Instant Payment Plugins
  • Developer Portal

Products

    • Credit Card
    • Instalment payments
    • SEPA-Direct Debit with Payment Guarantee
    • Direct Debit UK (BACS)
    • Pay Cash
    • Prepayment / SEPA Transfer
    • Invoice
    • Invoice with Guarantee
    • PayPal
    • Instant Bank Transfer
    • giropay
    • eps Transfer
    • iDEAL Transfer
    • Post Finance
    • Multibanco
    • Bancontact
    • Apple Pay
    • Cash on Delivery
    • Przelewy24
    • In-App-Payment
    • Pay by Mobile Phone Bill
    • Tokenization
    • Fraud prevention
    • Automated Invoicing
    • Document Management System
    • Receivables Management
    • Membership Management
    • Subscription Management
    • Marketplace Solution
    • Affiliate-System
    • MOTO / Telesales
    • Debt Collection Management
    + show more

    Services

    • Implementation & Maintenance
      • Dealer Administration
      • Test & Productive Operation
      • Project Management
      • Training and Documentation
      • Real-Time Monitoring
      • Evaluation & Reporting
      • Dealer-Support
      • End-customer Support
      • Technical Support
      • More Services
      + show more
      • About Novalnet
      • Clients
      • Careers
      • Licenses
      • Imprint
      • Privacy Policy
      • Cookie Policy
      • Knowledge Center
      • Payment Glossary
      • Ecommerce Glossary
      • Blog
      • News
      • Contact Us
      pci dss
      • A woman making online paymentThe Next Phase of Digital Payments in Europe: Key takeaways for Businesses
        August 12, 2022
        Payment methods in the EU are changing, and innovation is at the heart of it. Here’s a look at 3 payment trends that are shaping the next stage of digital payments in the EU. [Read more…]
      • payment done using credit card in a mobile appHow Embedded Payments Improves CX and Brings in Loyal Customers
        August 11, 2022
        Embedded payments can be a great CX tool to help you engage your customers and boost brand loyalty. But what are they and how do they help? Learn more in this blog. [Read more…]
      • How Payments Tech Helps with Compliance
        August 10, 2022
        As digital payments evolve, so has regulation to protect users and businesses. Technology can help you improve payments compliance and avoid heavy fines. Read on to know how. [Read more…]

      See all articles

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