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Sales:
+49 89 9230683-20
sales@novalnet.de
Support:
+49 89 9230683-21
support@novalnet.de
Endcustomer support:
+49 89 9230683-29 (Mon - Fri 9 am - 4 pm)


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  • Our Solutions
    • Payment Solutions
      • Full-service Payment Processing150+ payment methods, 125+ currencies
      • Split payments and revenue shareAutomated Marketplace & Affiliate Management
      • Instant Payment PluginsPlugins for E-commerce, ERP and CRM platforms
      • One-Click PaymentsUser-friendly and secure using tokenisation
      • Pay-by-LinkThe simplest way to accept payments
      • Phone PaymentsAccept payments using IVR
      • Subscription ManagementFlexible secure recurring payments
      • Virtual IBANAutomated credit assignment for invoice and pre-payments
      • Payment GuaranteeEliminate the risk of non-payment
      • Virtual TerminalAccept offline payments
    • Safety & Security
      • Novashield Payment ProtectionIntelligent fraud prevention and risk management
      • Dunning & Debt CollectionAutomated claims management
      • Escrow AccountsProtect your funds from insolvency
      • Technology & PlatformSaaS for best performance and availability
      • Data CentersFully secure and located in Germany
    • Services & Support
      • Analytics & ReportsEasy sync for your accounting system
      • Automated InvoicesCreate and send invoices to your customers
      • Debtor ManagementAutomate your bookkeeping
      • End-user SupportPayment support for your customers
      • Technical SupportSupport for implementation and maintenance
      • TaxationTurnover and location-based tax automation
      • Document ManagementSupports full-customisation and secure archiving
  • Business cases
    • E-commerceOnline and physical payments centralized in an omnichannel system
    • SaaSManage recurring billing & subscriptions
    • MarketplacesGlobal payouts with complex cash flows
    • PlatformsPayment acceptance via your platform for your customers
  • Integration
    • Interfaces
    • Instant Payment Plugins
    • Knowledge Center
    • Pricing
  • Company
    • About Novalnet
    • Management Team
    • Partners
    • Clients
    • Licenses
    • Awards
    • Careers
  • Blog
  • Contact
  • Account

Analytics & Reports

We map every single transaction in real time in the online administration and provide you with a variety of reports. You can also evaluate and analyse your transactions and more at any time.

Various analysis options in the Admin Portal

Each of our contractual partners has its own access to the merchant administration. Here you can not only customize all payment methods, debt collection preferences, fraud modules etc. to your individual needs – you can also evaluate and analyse your transactions and more at any time. We map every single transaction in real time in the online administration and provide you with a variety of reports.

With our accounts receivable management we offer you a comprehensive reporting system. These reports can be customized exactly to your individual needs thanks to 75 individual fields. This gives you complete transparency and overview of your accounts, transactions, and billing addresses, including customers’ (masked) account details and credit card tokens.

You have the possibility to transfer an individual bookkeeping account number to Novalnet for each individual transaction. This means that you can assign this transaction quickly and easily in your accounting. The reports can be transmitted to you automatically, e.g. daily, weekly, twice a month or monthly. The reports are sent by e-mail, API, callback script, upload via SFTP or download – or the reports are generated in real time via the Admin Portal.

You can choose between different file formats and data transfer paths (e.g. CSV, XML, SOAP, IDoc or MT940) into your accounting system (e.g. SAP, DATEV, Navision etc.). The system, which is customized to the needs of the merchant, eliminates the usually cost-intensive manual processes. In addition, you receive an individual transaction overview (as a settlement file) for each individual payment. This contains all information on the number of items or the grand total. In this context, Novalnet can also store its own bookkeeping account numbers for payment transactions and list them in the provided settlement files.

Automated reports

We monitor all transactions automatically in real time, from the checkout process to successful or unsuccessful booking and collection. As a contractual partner of Novalnet, you will receive automatic notifications at any time (e.g. about chargebacks or return debits). This can be done via callback script or email.

You can also download this information from our Admin Portal. Our key account managers are always there to support you in the context of chargebacks or return debits in order to analyse them and avoid them in the future. Furthermore, we offer various fraud prevention modules and work together with partners such as CRIFBÜRGEL and ReD to effectively counter corresponding risks in advance. We make the detailed fraud reports available to you regardless of the payment methods.

  • Payment Processing
  • Pricing built for your business
  • Instant Payment Plugins
  • Developer Portal

Products

    • Credit Card
    • Instalment payments
    • SEPA-Direct Debit with Payment Guarantee
    • Direct Debit UK (BACS)
    • Pay Cash
    • Prepayment / SEPA Transfer
    • Invoice
    • Invoice with Guarantee
    • PayPal
    • Instant Bank Transfer
    • giropay
    • eps Transfer
    • iDEAL Transfer
    • Post Finance
    • Multibanco
    • Bancontact
    • Apple Pay
    • Cash on Delivery
    • Przelewy24
    • In-App-Payment
    • Pay by Mobile Phone Bill
    • Tokenization
    • Fraud prevention
    • Automated Invoicing
    • Document Management System
    • Receivables Management
    • Membership Management
    • Subscription Management
    • Marketplace Solution
    • Affiliate-System
    • MOTO / Telesales
    • Debt Collection Management
    + show more

    Services

    • Implementation & Maintenance
      • Dealer Administration
      • Test & Productive Operation
      • Project Management
      • Training and Documentation
      • Real-Time Monitoring
      • Evaluation & Reporting
      • Dealer-Support
      • End-customer Support
      • Technical Support
      • More Services
      + show more
      • About Novalnet
      • Clients
      • Careers
      • Licenses
      • Imprint
      • Privacy Policy
      • Cookie Policy
      • Knowledge Center
      • Payment Glossary
      • Ecommerce Glossary
      • Blog
      • News
      • Contact
      pci pci dss software hosted in germany
      • A credit getting swiped in an online bankingHow to Secure Your Payments in 2023
        March 21, 2023
        As e-commerce booms throughout Europe, selling online can be a great way to reach more customers. In 2022, 75% of people in the EU shopped online. [Read more…]
      • Currency exchange, money transfer concept, economy and financial backgroundHow to Use Payment Automation in Cross-border Payments in 2023
        March 20, 2023
        Clarity into payments is highly desirable. Even more so for cross-border payments. Having visibility into what payments are coming in and going out [Read more…]
      • woman upset over payment failure5 Pain Points of E-commerce Payments and How to Address Them in 2023
        March 14, 2023
        Despite making the digital transition, many small and medium businesses (SMEs) struggle when dealing with core payment issues. True, payment [Read more…]

      See all articles

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      Hotline: +49 89 9230683-29 (Mon - Fri 9 am - 4 pm (CET))

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