Novalnet focuses not just on pure payment processing but also on the premature avoidance of payment defaults through our integrated risk management for fraud prevention. Intelligent and automated fraud prevention significantly minimizes the risk of double bookings (duplicates) or payment default for the contractual partner when processing payments.
Novalnet offers you a comprehensive selection of modules for fraud prevention, which carry out various plausibility checks and database checks during the ordering process. These modules for fraud prevention (fraud modules) can also be individually tailored to the website to be billed. In addition to these fraud modules, Novalnet also uses the latest and most progressive technologies, such as machine learning (machine learning) and device fingerprinting, etc., which each contain detailed evaluations, e.g. buying behavior and user browsing, transaction details and their plausibility, information about current and past orders, geolocation functions such as invoicing, shipping and user IP, details of the payment methods, habit-specific data and behavior, device information about desktop and mobile devices and their links. Take your risk management for online payments and payment processing to a new level with our risk management for online payment.
Advantages
Integrated Fraud Checks During Payment Process
All available fraud checks are built into the Novalnet payment process, depending on the requirements of the different payment types. These fraud checks can be activated or deactivated in the Novalnet administration portal for each of your projects.
Other Integrated Fraud Checking Modules: PIN by Callback and PIN by SMS
Novalnet offers two fraud checking modules “PIN by Callback” and “PIN by SMS”, which can be integrated into the payment process in a similar way to the checking of the TAN offered by banks. You can activate or deactivate the various fraud checking modules according to your needs for payment processing.
Effective Reduction of the Risk of Payment Default
You can use the credit checks to automatically block payment methods in the checkout so that customers with low credit ratings can only choose payment methods that are safe for you as a retailer. The fraud modules can be perfectly interlinked and combined according to your needs. This effectively minimizes the risk.
External Fraud Checks
Some of the fraud checking modules can also be run as external fraud checking prior to payment, depending on the needs of your line of business.
Easy Integration and Configuration
The fraud modules are already integrated into the Novalnet payment plugins and can be easily configured thanks to the self-explanatory menu navigation and user interface.
Automated Dunning and Collection Processes
A payment default is also handled fully automatically: If despite all precautionary measures, a payment disruption occurs, the integrated and fully automated dunning and collection process of Novalnet starts. Your end customers will receive a payment reminder (by email or post). This can be adapted to your own corporate identity. If payment is made within the set deadline, the collection process will be discontinued without consequences. If this payment is not made, the automated receivables management including collection services will take place (if you wish). This automation makes the entire process easier for you and ensures stable growth. This service is purely optional and does not have to be used.
Fraud Modules
Subscription Check
The subscription check uses the data entered, such as email address and bank details, to check for each new booking whether the end customer already has an active subscription to this offer.
acdc® Pool
Is understood as a closed data pool for information on return debit information and negative features in connection with a specific bank account. Due to the low costs, this check is particularly recommended for contractual partners in the “e-commerce” area.
Bank Account Check SEPA
The bank account check carries out a plausibility check of the bank details, i.e. H. he checks that the combination of IBAN or account number and bank code is plausible bank details. However, no statement can be made as to whether the account actually exists and whether it belongs to the specified account holder.
BIN Country Check
The BIN country check is a comparison of the country of origin specified by the buyer and the country of origin of the card-issuing bank. If, for example, the buyer specifies Germany as the country of origin, but the credit card comes from America, the transaction will be rejected. The check can be set so that, for example, Austrian cards are also accepted from Germany.
Blacklist Check
During the blacklist check, a negative database is checked to determine whether the customer has already appeared negatively.
Bürgel ConCheck RealTime (DE, AT & CH)
With the ConCheck RealTime, you receive an assessment of the payment default risk of consumers. The ConCheck RealTime links various information and data sources and supports credit decisions in real-time.
In detail:
- Location check and address comparison, including plausibility check of the address
- Collection data, etc. a. from the EOS Group (Otto Group) and the Euler Hermes Group (Allianz Group)
- The integrated score for the selective assessment of payment default risks (Schober Direct Media)
Bürgel ConCheck RealTime Deltavista
With the Bürgel ConCheck RealTime Deltavista, you receive an assessment of the payment default risk of consumers. The Bürgel ConCheck RealTime Deltavista links various information and data sources, similar to the Bürgel ConCheck RealTime, but it also uses the data pool of the CRIF credit agency, which merged with Bürgel in July 2017. This gives you an even higher degree of selectivity and even better support for credit decisions in real-time.
In detail:
- Location check and address comparison, including plausibility check of the address
- Collection data, etc. a. from CRIF GmbH, the EOS Group (Otto Group) and the Euler Hermes Group (Allianz Group)
- The integrated score for the selective assessment of payment default risks (Schober Direct Media)
Bürgel ConCheck RealTime International (CH, SE, NO & FI)
An international credit check is carried out on private individuals. In the anonymous bulk mail-order business, online retailers are often faced with the decision to offer their goods across borders. We also support you in this distance business with customers outside of Germany. We currently offer online B2C information from the following countries:
- Finland
- Norway
- Sweden
- Switzerland
ConCheck International links the various information and data sources of the respective cooperation partners and thus supports your credit decisions in real-time. Depending on the country, you will receive a statement on the address of the requested person and a ConCheck score to assess the risk of a payment default.
Your Advantages at a Glance
- Real-time information about private individuals
- Concheck score for assessing the risk of payment default
- Consideration of country-specific features
- Individual support from our international experts
Bürgel RiskCheck RealTime (B2B)
With the RiskCheck RealTime, you receive an assessment of the risk of payment default (comparable to the ConCheck RealTime), but both private individuals and companies are assessed at the same time.
In detail:
Query on companies possible (basically all legal forms), but is particularly recommended for the types of company: commercial enterprise, sole proprietorship, freelancer
Location check and address comparison, including address plausibility check
Collection data, among others from the EOS Group (Otto Group) and the Euler Hermes Group (AllianzGroup)
The integrated score for the selective assessment of payment default risks (Schober Direct Media)
Double Booking Blockade
Prevents unintentional duplicate registrations and transactions from the same buyer, eliminating additional expenses through double bookings and resulting refunds chargebacks/return debits costs. This check matches names, email addresses and bank or credit card details. Duration of the block can be set in seconds (recommended time frame is 60 seconds) as required by the customers.
Email Validation
The e-mail address is checked for formal correctness (according to rfc822) as well as whether a corresponding mail server entry actually exists for the domain. The e-mail is not checked for deliverability. If desired, domains from well-known providers of disposable addresses can also be blocked.
Claims Check
The receivables check rejects all bookings for which email or payment data appear that have been used in a case that is currently being collected. The collection cases of all dealers who settle via Novalnet are evaluated.
IP-BIN Check
The IP-BIN check involves comparing the country of origin of the IP address and the BIN (Bank Identification Number). Should now, for example. If the IP address is from Germany, but the credit card is from America, the transaction is rejected.
IP Country Block
The IP country block, generally also known as Geo-IP-Check, checks whether the country of origin of the IP address matches the country of origin of the buyer.
IP Lock
In combination with the previous fraud prevention modules, the IP block gives you protection against fraudulent intent by end customers. If several failed booking attempts are registered for an offer from an IP address, this module blocks further bookings for this IP address. In the administration, the offer, the number of previously permitted booking attempts and the duration of the IP block can be set.
Limit Check
With the limit check, an amount limit can be set for all cross-offer purchases made by the end customer, which they cannot exceed within a certain period of time. Both the amount and the period can be flexibly defined. In this way, the amount of possible payment default per customer can be limited.
Luhn Check
Each credit card has a 13 to 16-digit number. This has a very specific structure that was determined by a mathematical algorithm called the Luhn formula. With this check, Novalnet only accepts credit cards from the customer that have a formally valid credit card number.
PIN by Callback (landline or mobile, only DE)
With the callback procedure, the customer is called on his landline number or mobile phone number and given a four-digit PIN. He has to enter this on your website before the order is authorized. With this method, the customer can be identified in real-time and fraudulent intent can be averted from the outset. Due to the low costs, this check is particularly recommended for contractual partners in the “e-commerce” sector.
PIN by SMS
With this procedure, the customer receives a PIN via SMS on his mobile phone. He has to enter this on your website before the order is authorized.
SEPA Prenotification via SMS (DE, AT)
The SEPA prenotification is the legally required advance information for a direct debit. The retailer must inform the end customer/payer of the time the account was debited and the exact amount. This gives the end customer time to prepare for the debit and to ensure that there is sufficient cover in his account. With this function, the SEPA prenotification can also be sent to the end customer by SMS in addition to the standard e-mail.
Session Check
The session check checks whether a successful booking by the end customer for the offer has already been made within the session.