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Sales:
+49 89 9230683-20
sales@novalnet.de
Support:
+49 89 9230683-21
support@novalnet.de
Endcustomer support:
+49 89 9230683-29 (Mon - Fri 9 am - 4 pm)


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  • Payment Solutions
    • Accept Payments
      • Full-service Payment Processing150+ payment methods 125+ currencies
      • Payment PluginsInstant payment plugins for 100+ ecommerce/ERP/CRM platforms
      • Seamless checkoutMaximize conversion, minimize friction
      • Guaranteed Payment100% payment assurance and faster pay outs.
      • MOTO / Pay-by-LinkAccept payments without an ecommerce website
      • CallNPayOnline payment without internet using IVR technology
    • Secure Transactions
      • Fraud preventionAI based fraud and risk prevention in a PCI DSS Level 1 environment
      • Escrow accountsReduce nonpayment risk to zero with insolvency-proof escrow accounts
      • Receivables ManagementImprove cash inflow and minimise debt
      • Debt collectionAutomated dunning process ensures timely payment reminders and collection
    • Value Additions
      • Marketplace and affiliatesMixed basket checkout with automated payouts and commission calculations
      • Subscription ManagementAccept subsription payments on schedule
      • Implementation & MaintenanceLeave your payment integration and maintenance worries to the experts
      • Analytics and reportingGet in-depth view of your transactions and automated reports in multiple formats
      • End-user supportPayment support for your customers on phone, email and chatbot
      • Document managementCustomise and archive all user-facing documents, pages, and forms
  • Integration
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    • Pricing
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  • Account

Evaluation & Reporting

EVALUATION & REPORTING

As a full-service payment provider, we offer you a detailed analysis and a variety of filter options. We also provide you with selected key account managers who, based on these evaluations and reports, give you recommendations for process improvement and any configuration changes.

Diverse Analysis Options in the Admin Portal

Each of our affiliated contractual partners has its own access to the dealer administration. Here you can not only adapt all payment methods, collection settings, fraud modules, etc. individually to your needs – you can also evaluate and analyze your transactions and more at any time. We map every single transaction in real-time in the online administration and provide you with a large number of reports.

With our accounts receivable management we offer you a comprehensive reporting system. Thanks to 75 individual fields, these reports can be precisely adapted to your individual needs. This gives you full transparency and overview of accounts, processes, transactions and the billing address including the (masked) account details and credit card tokens of your customers at all times. You have the option of transferring your own individual accounting account number to Novalnet with every single transaction. This means that you can quickly and easily assign this transaction in your accounting. The reports can be freely selected and automatically transmitted to you, e.g. daily, weekly, twice a month or monthly. They are sent via email, via API, via a callback script, via upload via SFTP or as a download – or the reports are generated in real-time via the admin portal.

You can choose between different file formats and transmission paths (e.g. CSV, XML, SOAP, IDoc or MT940) in your accounting system (e.g. SAP, DATEV, Navision etc.). The system, which is adapted to your dealer needs, eliminates the mostly cost-intensive manual processes. You will also receive an overview of individual transactions (as a so-called settlement file) for each individual payment. This contains all information on the number of positions or the total. In this context, Novalnet can also store its own accounting account numbers for payment transactions and include them in the settlement files provided.

Automatic Reports

We automatically monitor all transactions in real-time, from the checkout process to the successful or unsuccessful booking to debt collection. As a contractual partner of Novalnet, you will receive automatic notifications at any time, e.g. via chargebacks or return debits. This can include via callback script or via email.

You can also download this information from our admin portal. Our key account managers are at your side at any time in connection with chargebacks or return debits in order to analyze and avoid them in the future. We also offer various fraud prevention modules and work with external partners such as CRIFBÜRGEL and ReD in order to effectively counter the corresponding risks in advance. We provide you with detailed fraud reports regardless of the payment method.

  • Payment Processing
  • Pricing built for your business
  • Instant Payment Plugins
  • Developer Portal

Products

    • Credit Card
    • Instalment payments
    • SEPA-Direct Debit with Payment Guarantee
    • Direct Debit UK (BACS)
    • Pay Cash
    • Prepayment / SEPA Transfer
    • Invoice
    • Invoice with Guarantee
    • PayPal
    • Instant Bank Transfer
    • giropay
    • eps Transfer
    • iDEAL Transfer
    • Post Finance
    • Multibanco
    • Bancontact
    • Apple Pay
    • Cash on Delivery
    • Przelewy24
    • In-App-Payment
    • Pay by Mobile Phone Bill
    • Tokenization
    • Fraud Prevention bck
    • Automated Invoicing
    • Document Management System
    • Receivables Management
    • Membership Management
    • Subscription Management
    • Marketplace Solution
    • Affiliate-System
    • MOTO / Telesales
    • Debt Collection Management
    + show more

    Services

    • Implementation & Maintenance
      • Dealer Administration
      • Test & Productive Operation
      • Project Management
      • Training and Documentation
      • Real-Time Monitoring
      • Evaluation & Reporting
      • Dealer-Support
      • End-customer Support
      • Technical Support
      • More Services
      + show more
      • About Novalnet
      • Clients
      • Careers
      • Licenses
      • Imprint
      • Privacy Policy
      • Cookie Policy
      • Knowledge Center
      • Payment Glossary
      • Ecommerce Glossary
      • Blog
      • News
      • Contact Us
      pci dss
      • Person witnessing fraud alertsPayment Threats are Rising. Is Your Business Prepared?
        July 4, 2022
        Payment fraud continues to threaten businesses in Europe. Learn more about what you can do to prepare for and prevent fraud. [Read more…]
      • thumb getting scanned for biometricWhy Biometric Payments Will be Big in 2022
        July 4, 2022
        Biometric payments make checkouts faster and safer. And shoppers in Europe love them. Learn how to use them in your business and get the best results. [Read more…]
      • a female merchant selling goods online through merchant accountDoes Your Business Need A Merchant Account?
        June 27, 2022
        Heard of a merchant account but don’t know if you need one? Learn more in this blog. [Read more…]

      See all articles

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