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+49 89 9230683-20
sales@novalnet.de
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+49 89 9230683-21
support@novalnet.de
Endcustomer support:
+49 89 9230683-29 (Mon - Fri 9 am - 4 pm)


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  • Our Solutions
    • Payment Solutions
      • Full-service Payment Processing150+ payment methods, 125+ currencies
      • Why NovalnetOur full service solution at a glance
      • Payment GuaranteeEliminate the risk of non-payment
      • Subscription ManagementFlexible secure recurring payments
      • Seamless CheckoutCustomer-friendly payment process for high acceptance
      • Virtual IBANAutomated credit assignment for invoice and pre-payments
      • Pay-by-LinkThe simplest way to accept payments
      • Virtual TerminalAccept offline payments
      • Phone PaymentsAccept payments using IVR
      • POS / mPOS / TerminalIn-store payments / on-site payments
      • Split payments and revenue shareAutomated Marketplace & Affiliate Management
      • Instant Payment PluginsPlugins for E-commerce, ERP and CRM platforms
      • One-Click Payments / TokenizationUser-friendly online and offline payments via tokenization
      • Custom DomainBuild the checkout/payment page in your own url
    • Safety & Security
      • Novashield Payment ProtectionIntelligent fraud prevention and risk management
      • Dunning & Debt CollectionAutomated claims management
      • Escrow AccountsProtect your funds from insolvency
      • Technology & PlatformSaaS for best performance and availability
      • Data CentersFully secure and located in Germany
      • Single sign-on (SSO)Unlock Enhanced Efficiency with SSO
    • Services & Support
      • Automated InvoicesCreate and send invoices to your customers
      • Debtor ManagementAutomate your bookkeeping
      • Analytics & ReportsEasy sync for your accounting system
      • Marketplace & AffiliatesGlobal payouts with complex cash flows
      • End-user SupportPayment support for your customers
      • TaxationTurnover and location-based tax automation
      • Technical SupportSupport for implementation and maintenance
      • Document ManagementSupports full-customisation and secure archiving
  • Business cases
    • E-commerceOnline and physical payments centralized in an omnichannel system
    • SaaSManage recurring billing & subscriptions
    • MarketplacesGlobal payouts with complex cash flows
    • PlatformsPayment acceptance via your platform for your customers
  • Integration
    • Interfaces
    • Instant Payment Plugins
    • Knowledge Center
    • Pricing
  • Company
    • About Novalnet
    • Why Novalnet
    • Management Team
    • Partners
    • Clients
    • Licenses
    • Awards
    • Careers
  • Blog
  • Contact
  • Account

Evaluation & Reporting

EVALUATION & REPORTING

As a full-service payment provider, we offer you a detailed analysis and a variety of filter options. We also provide you with selected key account managers who, based on these evaluations and reports, give you recommendations for process improvement and any configuration changes.

Diverse Analysis Options in the Admin Portal

Each of our affiliated contractual partners has its own access to the dealer administration. Here you can not only adapt all payment methods, collection settings, fraud modules, etc. individually to your needs – you can also evaluate and analyze your transactions and more at any time. We map every single transaction in real-time in the online administration and provide you with a large number of reports.

With our accounts receivable management we offer you a comprehensive reporting system. Thanks to 75 individual fields, these reports can be precisely adapted to your individual needs. This gives you full transparency and overview of accounts, processes, transactions and the billing address including the (masked) account details and credit card tokens of your customers at all times. You have the option of transferring your own individual accounting account number to Novalnet with every single transaction. This means that you can quickly and easily assign this transaction in your accounting. The reports can be freely selected and automatically transmitted to you, e.g. daily, weekly, twice a month or monthly. They are sent via email, via API, via a callback script, via upload via SFTP or as a download – or the reports are generated in real-time via the admin portal.

You can choose between different file formats and transmission paths (e.g. CSV, XML, SOAP, IDoc or MT940) in your accounting system (e.g. SAP, DATEV, Navision etc.). The system, which is adapted to your dealer needs, eliminates the mostly cost-intensive manual processes. You will also receive an overview of individual transactions (as a so-called settlement file) for each individual payment. This contains all information on the number of positions or the total. In this context, Novalnet can also store its own accounting account numbers for payment transactions and include them in the settlement files provided.

Automatic Reports

We automatically monitor all transactions in real-time, from the checkout process to the successful or unsuccessful booking to debt collection. As a contractual partner of Novalnet, you will receive automatic notifications at any time, e.g. via chargebacks or return debits. This can include via callback script or via email.

You can also download this information from our admin portal. Our key account managers are at your side at any time in connection with chargebacks or return debits in order to analyze and avoid them in the future. We also offer various fraud prevention modules and work with external partners such as CRIFBÜRGEL and ReD in order to effectively counter the corresponding risks in advance. We provide you with detailed fraud reports regardless of the payment method.

  • Payment Processing
  • Pricing built for your business
  • Instant Payment Plugins
  • Developer Portal

Products

    • Credit Card
    • Instalment payments
    • SEPA-Direct Debit with Payment Guarantee
    • Direct Debit UK (BACS)
    • Pay Cash
    • Prepayment / SEPA Transfer
    • Invoice
    • Invoice with Guarantee
    • PayPal
    • Instant Bank Transfer
    • giropay
    • eps Transfer
    • iDEAL Transfer
    • Post Finance
    • Multibanco
    • Bancontact
    • Apple Pay
    • Cash on Delivery
    • Przelewy24
    • In-App-Payment
    • Pay by Mobile Phone Bill
    • One-Click Payments / Tokenization
    • Fraud prevention
    • Automated invoices
    • Document management
    • Receivables Management
    • Membership and subscriptions
    • Marketplace and affiliates
    • Pay-by-link
    • Debt collection
    + show more

    Services

    • Hassle-free integration
    • Seamless checkout
    • Analytics and reporting
    • Escrow accounts
    • End-user support
    • Taxation
    • Test & Productive Operation
    • Dealer Administration
    • Platform for Success
    • More Services
    + show more
    • About Novalnet
    • Clients
    • Careers
    • Licenses
    • Imprint
    • Privacy Policy
    • Cookie Policy
    • Knowledge Center
    • Payment Glossary
    • Ecommerce Glossary
    • Blog
    • News
    • Contact
    pci pci dss software hosted in germany
    • family doing online shoppingWhy Every E-Commerce Business Needs to Have a Global Payment Strategy
      August 21, 2023
      E-commerce businesses need to adapt to keep pace in a growing digital economy. They also need to be in sync with the needs and preferences of today’s [Read more…]
    • SaaS, Software as a Service. Internet and networking Technology concept.Embedded Payments and SaaS companies: Removing Friction and Powering Growth
      August 17, 2023
      SaaS businesses are growing rapidly, fuelling the need for smoother payments SaaS is the way to go in future. 80% of businesses plan to use all SaaS [Read more…]
    • Two paper boats made of two different currency notes to represent cross border paymentsWill Instant Cross-border Payments become a reality in Europe?
      August 16, 2023
      Instant cross-border payments is the holy grail of the global payment industry. But in reality, it has been a bit more elusive. Nonetheless, [Read more…]

    See all articles

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    Hotline: +49 89 9230683-29 (Mon - Fri 9 am - 4 pm (CET))

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