Got more questions?
What do I do with payment reminders?
To avoid any further costs, you should pay as soon as possible. You’ll find the data needed to make the payment on the payment reminder or collection letter you received. If you have any questions or problems while paying, please contact the company where you purchased or registered directly.
How can I stop these payments?
If you want to cancel or renew your order or subscription, please contact the online shop or web portal where you made your purchase. All questions related to shipping, warranty, guarantees, cancellation periods and delivery times cannot be answered by Novalnet. We’ll only be able to help you with questions related to the payment itself, such as the status of your payment, and failed or successful payments.
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