EVALUATION & REPORTING
As a full-service payment provider, we offer you a detailed analysis and a variety of filter options. We also provide you with selected key account managers who, based on these evaluations and reports, give you recommendations for process improvement and any configuration changes.
Diverse Analysis Options in the Admin Portal
Each of our affiliated contractual partners has its own access to the dealer administration. Here you can not only adapt all payment methods, collection settings, fraud modules, etc. individually to your needs – you can also evaluate and analyze your transactions and more at any time. We map every single transaction in real-time in the online administration and provide you with a large number of reports.
With our accounts receivable management we offer you a comprehensive reporting system. Thanks to 75 individual fields, these reports can be precisely adapted to your individual needs. This gives you full transparency and overview of accounts, processes, transactions and the billing address including the (masked) account details and credit card tokens of your customers at all times. You have the option of transferring your own individual accounting account number to Novalnet with every single transaction. This means that you can quickly and easily assign this transaction in your accounting. The reports can be freely selected and automatically transmitted to you, e.g. daily, weekly, twice a month or monthly. They are sent via email, via API, via a callback script, via upload via SFTP or as a download – or the reports are generated in real-time via the admin portal.
You can choose between different file formats and transmission paths (e.g. CSV, XML, SOAP, IDoc or MT940) in your accounting system (e.g. SAP, DATEV, Navision etc.). The system, which is adapted to your dealer needs, eliminates the mostly cost-intensive manual processes. You will also receive an overview of individual transactions (as a so-called settlement file) for each individual payment. This contains all information on the number of positions or the total. In this context, Novalnet can also store its own accounting account numbers for payment transactions and include them in the settlement files provided.
Automatic Reports
We automatically monitor all transactions in real-time, from the checkout process to the successful or unsuccessful booking to debt collection. As a contractual partner of Novalnet, you will receive automatic notifications at any time, e.g. via chargebacks or return debits. This can include via callback script or via email.
You can also download this information from our admin portal. Our key account managers are at your side at any time in connection with chargebacks or return debits in order to analyze and avoid them in the future. We also offer various fraud prevention modules and work with external partners such as CRIFBÜRGEL and ReD in order to effectively counter the corresponding risks in advance. We provide you with detailed fraud reports regardless of the payment method.