Risk Management

Double booking blockade:
This module avoids the dual registration as well as the dual transaction of the same user. Therefore the risk of double booking and following chargeback risk is avoided. This check is done by effective matching of user’s first name, family name, email address and bank or credit card data.

Subscription Check:
This check verifies if any active subscription exists for the user. This check is done by effective matching of user’s first name, family name, email address and bank or credit card data.

Session Check:
The session check verifies if any successful transaction is made in the active session. If yes, then there will not be any further transaction allowed in the same session.

IP block:
In combination with the above mentioned modules, the shop owner has a high amount of safety and security against the fraud user in the internet. In case the data entered from the same user is different to the previous information entered through the same IP of the user, the user will be identified and appropriately blocked.  In the Novalnet administration, the number of allowed attempts and the time period of IP block can be defined flexibly for each product.

Email validation:
The email address will be confirmed for the coherent validity of its domain server. In other words, a mail server provided in the email address, can be verified. The validation does not however assure the delivery of the mail.

Bank account check:
The bank account check implements a plausibility check of the bank account details. The account validation provides you the real time information whether the account number along with the bank code is possible or not. The information cannot assure that the account number exists and belongs to the account holder.

Luhn Check:
The credit card check implements a plausibility verification of the credit card details. Every credit card has 13 to 16 numbers for each specific type which matches with a particular credit type formula, the Luhn formula. The credit card validation through the Novalnet AG is checking the credit card number with the CVC code processes and accepts only the logical plausible details of the customer.

Basic Address Check:
The Basic Address Check (Germany) data includes the check-up and also the accumulation of street, postal code and city of Germany. The deliverability cannot be assured.

Non Consumer Account (NCA):
In association with bank account check, the confirmation of the bank details is cross checked by NCA (Non Consumer Account). The NCA cross check proves whether the bank detail matches with the organizations like finance offices, associations, banks or charitable organizations, etc.

Novalcard Blacklist:
The Novalnet Blacklist checks whether the customer has already a negative entry in our internal blacklist databases (for example, through chargeback’s). Through this check you can keep away experience based chargeback customers who tries it again and again.

Claims Check:
The claims check verifies if the given user (with the given email, bank or credit data) exists on the pending claim list. Through this check the shop owners can filter the users who already have a pending claim.

ACDC POOL (Account Check Direct Control):
An anonym closed data pool contains the return debit information and the negative listings on a particular bank account. As this check is quite effective and cheap, it is recommended by Novalnet for all merchants in the e-commerce field.

Limit Check:
The merchant can define a maximum amount and a particular period during which the user can only buy up to a limit . With the limit check, the merchant can define the amount maximum and the period individually. Through this check the amount of the payment failure risk per customer is limited.

Intercard Blacklist:
The Intercard Blacklist Check deals with a debit entry "blacklist" with more than 2 million entries and in addition to return debit prevention action of more than 30 million active entries, anonymous account details. Through this you can avoid a high amount of users on your site who are blacklisted.

Boni-Light:
The Boni-Light method with a so called "warning function" accepts or rejects the payment. This check validates the reliability of the customer by means of various information details like negative creditworthiness, Blacklists, demographic parameters, possibly current arrest warrants etc.

Boni Premium:
Like the Boni-Light method with a so called "warning function", the Boni Premium check examines the payment information on the basis of different factors, giving information on the customer’s creditworthiness, Blacklist entries, demographic situation etc. The scoring value decides about acceptance or rejection of the payment, you can individually set the limit of the scoring value to accept or reject payments.

PIN by Callback:
During the client callback method, the customer is called on his landline number and is given a 4 digit pin. He / she must then enter this pin on the shop page before the order is authorized. This method can identify the customer in real-time, therefore fraud intentions can be prevented from the beginning. Due to the low cost, this check is recommended especially for online shop merchants working in the area of ​​"eCommerce."

PIN by SMS:
In this process, the customer receives a PIN via SMS on his mobile phone which he / she has to enter on the merchant’s web page, before the order is authorized.

Reply by email:
In this process, the customer receives an email which he has to send back as a reply from the same email address, before the order is accepted. This way, the use of disposable email addresses can be prevented.

Callback:
In a first step of the callback system, the customer has to enter his telephone number and soon after the customer enters his telephone number, the customer will be called back on his given telephone number. Now a 4 digit pin will be provided to the customer via telephone. The customer must enter this 4 digit pin on the merchant‘s page, to authorize himself/herself to process the order. Through this method, the customer can be identified in real time and the fraud intentions can be blocked at the initial stage. As this check is quite effective and cheap, it is recommended by Novalnet for all merchants in the e-commerce field.