Corporate Philosophy
What is the mission of Novalnet?
Noval is a combination of the word "nova" which in Portuguese means "new" and the English word "novel” used in the sense of "quite new and unique". The new aspect of our payment service in the online environment is our innovative complete package fulfilling highest professional standards and going far beyond just a simple payment processing and risk management system. Our products and services have always maintained a cutting edge and a competitive advantage over our competitors through constant updates and enhancements. The adaptation to our customer needs is our top priority - that's Novalnet.
Why Novalnet was created?
During his long career in the payment sector, the company's founder Dixon Raj Daniel, recognized that an "all-inclusive" solution was fundamentally missing in the eCommerce industry. His vision was then realized with the foundation of Novalnet, with the scope to be a full payment service provider offering online merchants the full portfolio of payment options and all additional services to ensure a complete and secure online payment system. At the same time, these services are completed with efficient additional services, so that no wishes remain open. Novalnet offers the perfect solution in the area of online payment for companies of all sizes: large international companies, SMEs as well as for online start-ups.
"Customer Service is of top priority and importance to me, as we live, work and interact in a world of people and not companies. The customer is after all a person, who is looking for the best possible solution for his online business. For this reason we strive each and every moment to provide our customers a secure and flexible payment gateway bundled with several additional services. For Novalnet, every customer is unique and will therefore be given the best possible service, according to his individual requirements and desires."
Dixon Raj Daniel - CEO and founder of Novalnet AG
